Technical Account Manager

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Data Solutions, Database Technology, SoftwareIndustries

Requirements

Candidates should possess a Bachelor’s degree in a relevant technical field, along with a minimum of 5 years of experience in a technical account management or customer success role, demonstrating a strong understanding of database technologies and cloud environments. Experience with real-time data platforms and complex technical troubleshooting is highly desirable.

Responsibilities

The Technical Account Manager will serve as the primary technical point of contact for strategic customers, ensuring successful adoption and optimization of Aerospike solutions, providing expert guidance on deployment, scaling, and maintenance, troubleshooting complex technical issues, conducting technical reviews, delivering training and enablement, advocating for customer needs, assisting with upgrades and migrations, monitoring key performance metrics, and developing strong customer relationships.

Skills

Technical Account Management

Customer Success

Real-time Data Platforms

Database Optimization

Technical Support

Problem-Solving

Customer Relationship Management

Aerospike

High-performance NoSQL database for real-time applications

About Aerospike

Aerospike builds high-performance, scalable databases for real-time applications, primarily serving large enterprises in finance, telecommunications, e-commerce, and advertising technology. Its main product is a NoSQL database that can process millions of transactions per second with low latency, making it suitable for applications that require quick data access. Aerospike offers various deployment options, including on-premises, cloud-based, and hybrid environments, and supports container orchestration tools like Kubernetes and Docker for flexible deployment. Unlike many competitors, Aerospike focuses on providing advanced features such as cross-datacenter replication and strong consistency. The company's goal is to enable businesses to efficiently manage and access large volumes of data in real-time.

Mountain View, CaliforniaHeadquarters

2009Year Founded

$195.5MTotal Funding

LATE_VCCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

201-500Employees

Benefits

Health Insurance

Paid Vacation

Professional Development Budget

Mental Health Support

Risks

Emerging NoSQL providers offering similar solutions at lower costs threaten Aerospike's market share.

Rapid AI evolution may strain Aerospike's resources to innovate continuously.

Cloud-native database trends challenge Aerospike's traditional deployment models.

Differentiation

Aerospike offers sub-millisecond latency for real-time data processing applications.

The company supports hybrid cloud environments, enhancing deployment flexibility for enterprises.

Aerospike's NoSQL database handles millions of transactions per second efficiently.

Upsides

Increased demand for real-time data processing boosts Aerospike's adoption in the financial sector.

The rise of edge computing positions Aerospike well for IoT and edge applications.

Expansion in digital payment systems offers growth opportunities in emerging markets.

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