Intermediate Database Reliability Engineer (US)

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Health Tech, SaaSIndustries

Requirements

Candidates should have at least 3 years of experience with relational database systems and 1+ year in a DBRE or SRE role. Experience working in the cloud (AWS, GCP, or Azure, with Azure preferred) is required, along with coding and automation experience. Proficiency with Infrastructure as Code (IaC) tools like Ansible and Terraform, and source control systems like GIT is necessary. SQL Server experience is preferred, with MySQL and PostgreSQL being nice to have. Experience managing Very Large Databases (VLDBs) over 1TB and a large number of databases (100+) is also required. Familiarity with languages such as Powershell, C#, SQL, and Python is needed, and additional experience with tools like Git, Jira, Azure Data Factory, DataBricks, Grafana, InfluxDB, and NoSQL databases is a plus.

Responsibilities

The Database Reliability Engineer will manage, build, maintain, monitor, and troubleshoot cloud-based database infrastructure for mission-critical SaaS applications. They will improve processes through automation and coding to reduce toil, and liaise with engineering and SRE teams to support new products requiring database support. Responsibilities include working on the observability of database metrics to meet objectives, collaborating with the DBA team to implement automation for managing databases at scale, and adopting a data-driven approach to performance and availability improvements. The role also involves providing database support to engineering and SRE teams, including reviewing database migrations, queries, performance optimizations, and standardizing configurations and deployments. Additionally, they will assist the DBA team in performance troubleshooting and root cause analysis. Some on-call or after-hours work will be required.

Skills

Database Reliability Engineering

Cloud Database Infrastructure

SaaS

Monitoring

Troubleshooting

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Mississauga, CanadaHeadquarters

2000Year Founded

$220MTotal Funding

GRANTCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Competitive financial rewards & equity potential

Comprehensive benefits available from day 1

Midweek mingles with free lunch

Wellness spending account

Retirement savings plan with employer match

Flexible PTO

Hybrid work models

Parental leave

Family planning support

Training & development programs

Corporate discounts program

Summer half-day Fridays

Health & wellness programs

Risks

Integration with Angel Care Medical may face inventory and billing challenges.

Real-time lab result integration with Sensiva Health raises data privacy concerns.

California network expansion may lead to increased regulatory scrutiny and compliance needs.

Differentiation

PointClickCare offers a comprehensive EHR platform for post-acute care providers.

Harmony platform improves patient transitions between acute and post-acute care facilities.

Largest post-acute care data cloud provides real-time insights for informed decision-making.

Upsides

Partnership with Kno2 enhances nationwide data exchange and interoperability.

Integration with FeelBetter optimizes workflows and increases efficiencies in medication management.

Mealtime Solutions streamlines dietary management, improving resident satisfaction and efficiency.

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