Support Account Manager at Saviynt

Bengaluru, Karnataka, India

Saviynt Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise SoftwareIndustries

Skills

Key technologies and capabilities for this role

CommunicationInterpersonal SkillsProblem-SolvingCustomer ServiceTechnical CommunicationClient Relationship ManagementCase ManagementRoot Cause AnalysisOnboarding

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary for the Support Account Manager role?

This information is not specified in the job description.

What skills are required for this role?

Required skills include strong communication and interpersonal skills, ability to understand and explain technical concepts, problem-solving skills, customer service experience, and ability to work independently and as part of a team.

What does the work environment look like at Saviynt?

The role involves cross-functional collaboration with departments such as sales, product development, and engineering, while working remotely as part of a team.

What makes a strong candidate for this Support Account Manager position?

Strong candidates will demonstrate strong communication skills, technical aptitude to explain concepts, proven problem-solving and customer service experience, and the ability to collaborate across teams while managing key accounts effectively.

Saviynt

Cloud-based identity security and access governance

About Saviynt

Saviynt provides a cloud-based platform focused on identity security and access governance for businesses. Its services include identity governance and administration, third-party access governance, and cloud privileged access management, all aimed at helping organizations manage and secure digital identities, including those of employees and vendors. The platform features automated workflows and tools that simplify identity lifecycle management, while offering visibility and analytics to help businesses stay audit-ready and reduce identity-related risks. Unlike many competitors, Saviynt emphasizes user-friendliness and ease of implementation, making it accessible for a wide range of clients from small businesses to large enterprises. The company's goal is to protect major brands and support their cloud and security initiatives through a subscription-based model that ensures ongoing revenue and investment in product development.

El Segundo, CaliforniaHeadquarters
2010Year Founded
$165.4MTotal Funding
DEBTCompany Stage
Enterprise Software, CybersecurityIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Flexible Work Hours

Risks

Emerging identity security startups pose a threat to Saviynt's market share.
Rapid AI advancements may outpace Saviynt's current technological capabilities.
Data privacy and regulatory challenges could hinder global service expansion.

Differentiation

Saviynt offers a unified platform for cloud, enterprise, and big data security.
The AI-powered Intelligence Suite enhances decision-making in identity and access management.
Saviynt's user-friendly platform simplifies identity lifecycle management with automated workflows.

Upsides

Saviynt's recognition as a 2024 Gartner Customers' Choice highlights strong customer satisfaction.
Partnership with SPG expands cybersecurity capabilities and market reach.
Hiring industry experts strengthens Saviynt's leadership and product marketing efforts.

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