Senior Bilingual Recruiter
Celo- Full Time
- Senior (5 to 8 years)
Candidates must be fluent in both English and French, demonstrating strong communication skills. A Bachelor's degree in a relevant field is preferred, and experience in client support, particularly within the automotive industry, is highly desirable. Familiarity with CRM systems and a proactive approach to problem-solving are also required.
The Senior Bilingual Client Support Specialist will provide exceptional support to AutoTrader.ca and Dealertrack Canada clients, resolving inquiries and addressing technical issues. They will leverage AI and GenAI tools to enhance productivity, automate tasks, and optimize workflows, integrating these solutions into daily development processes. Additionally, the role involves exploring and implementing innovative AI tools to drive efficiency and streamline development, proactively identifying opportunities for improvement and collaborating with teams to implement these solutions.
Digital solutions for used car dealers
Trader.ca operates in the automotive industry, focusing on the used car market by providing digital solutions for car dealers. Their products include marketplace listings, web solutions, web traffic analytics, inventory management, and conversion tools, all aimed at helping dealers improve their online presence and streamline operations. Unlike many competitors, Trader.ca emphasizes simplicity in its offerings, allowing dealers to focus on sales without being overwhelmed by complex tools. The company uses a subscription-based model for its services and also generates revenue through advertising and premium listings on its marketplace, autoTRADER.ca. Trader.ca's goal is to support car dealers in increasing their sales and managing their inventory effectively while providing extensive customer service and resources.