Autotrader.ca

Senior Bilingual Client Support Specialist

Remote

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Online Media, Dealer and Lender Services, Software SolutionsIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-Time
  • Company: TRADER Corporation (AutoSync)

Description: TRADER Corporation is a trusted Canadian leader in online media, dealer and lender services. We are seeking a highly motivated and experienced individual to leverage AI and Generative AI (GenAI) to enhance engineering productivity, automate repetitive tasks, and optimize workflows. The ideal candidate will demonstrate the ability to integrate AI-driven solutions into their daily work – such as code generation, debugging, reviews, documentation, and decision support – to improve efficiency for themselves and their teams. A proactive approach to exploring and implementing AI tools that drive innovation and streamline development processes is highly valued.

Requirements

  • Experience leveraging AI, Generative AI (GenAI) to enhance engineering productivity, automate repetitive tasks, and optimize workflows.
  • Ability to integrate AI-driven solutions into daily work (e.g., code generation, debugging, reviews, documentation, decision support).
  • Proactive approach to exploring and implementing AI tools.
  • Specific technical skills will be listed here if available - currently missing

Responsibilities

  • Implement and integrate AI tools into development processes.
  • Automate repetitive tasks using AI-powered solutions.
  • Optimize workflows through the application of AI technologies.
  • Provide decision support using AI-driven insights.
  • Further responsibilities will be added as needed

Company Information

TRADER Corporation is a trusted Canadian leader in online media, dealer and lender services. The company is comprised of:

  • AutoTrader.ca (AutoHebdo.net in Quebec): Largest inventory of new and used cars in Canada.
  • AutoSync: Largest and fastest-growing dealer and OEM software provider in Canada, offering solutions like vAuto, EasyDeal, xtime, Motoinsight, Activix, TAdvantage and TRFFK.
  • Dealertrack: Canada’s largest automotive financing portal.
  • Collateral Management: National, end-to-end, managed technology solution for maximizing funds recovered.

Parent Company: AutoScout24, the largest pan-European online car market.

Website: tradercorporation.com & autoscout24.de

Additional Information:

  • AutoScout24 operates in Germany and several European core markets (Belgium, Luxembourg, Netherlands, Italy, France, Austria).
  • Over 30 million users per month, more than 43,000 dealers, and around 500 employees globally.

Application Instructions

  • Instructions on how to apply will be added here if available - currently missing

Skills

AI
Generative AI
Workflow Automation
Code Generation
Debugging
Documentation
Decision Support

Autotrader.ca

Digital solutions for used car dealers

About Autotrader.ca

Trader.ca operates in the automotive industry, focusing on the used car market by providing digital solutions for car dealers. Their products include marketplace listings, web solutions, web traffic analytics, inventory management, and conversion tools, all aimed at helping dealers improve their online presence and streamline operations. Unlike many competitors, Trader.ca emphasizes simplicity in its offerings, allowing dealers to focus on sales without being overwhelmed by complex tools. The company uses a subscription-based model for its services and also generates revenue through advertising and premium listings on its marketplace, autoTRADER.ca. Trader.ca's goal is to support car dealers in increasing their sales and managing their inventory effectively while providing extensive customer service and resources.

Toronto, CanadaHeadquarters
1975Year Founded
ACQUISITIONCompany Stage
Automotive & Transportation, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Employee and Family Assistance Program
Gym Membership
Wellness Program
Conference Attendance Budget
Professional Development Budget
401(k) Company Match
Performance Bonus

Risks

Increased competition from AutoScout24's expanded services pressures Trader.ca to innovate.
AutoScout24's acquisition may lead to strategic shifts disrupting Trader.ca's operations.
Potential sale by Thoma Bravo could create uncertainty affecting morale and retention.

Differentiation

Trader.ca offers a comprehensive suite of digital solutions for car dealers.
The company emphasizes simplicity and effectiveness in its digital tools.
Trader.ca provides extensive customer service and product support resources.

Upsides

AI-driven personalization can enhance user experience and increase engagement.
AR integration allows users to visualize vehicles, improving satisfaction and reducing returns.
Subscription-based car ownership models align with Trader.ca's service model, offering expansion opportunities.

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