Stars Operations Strategy Lead

The Stars Operations Strategy Lead will provide evidence-based strategic direction to identify and address business issues and opportunities, and provide strategic planning support for the organization. Responsibilities include collaborating with leaders to determine and prioritize business strategies, coordinating vision/mission development, maintaining plans, and managing dependencies across teams. The role involves ensuring strategic alignment across the Stars HEDIS, CAHPS, and HOS portfolio, developing and leading prioritization processes, and making recommendations to leadership. Additionally, the lead will establish, document, and mature repeatable processes for critical business functions, compile regular updates on business activities, partner to plan leadership meetings and events, and assist in shaping organizational culture. The role also includes maximizing internal voice with key stakeholders through meeting preparation and after-action reviews, serving as an advisor to improve leadership effectiveness, and monitoring and evaluating organizational progress by defining, aligning, and tracking success metrics.