[Remote] Strategic Operations Lead at Solace Health

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Biotechnology, AdvocacyIndustries

Requirements

Candidates should have 3-5 years of experience in strategic operations, program management, or management consulting, with a strong preference for experience at an established consulting firm. Experience in healthcare, digital health, or adjacent industries is strongly preferred, along with an understanding of clinical operations and regulatory environments. Exceptional analytical and business development skills, a proven ability to structure complex problems, develop compelling business cases, and interpret operational data are required. A strong track record of leading successful strategic initiatives from conception through delivery, including experience with planning, risk management, and performance optimization, is necessary. Outstanding interpersonal and communication skills are essential, as is a Bachelor's degree; an advanced degree (MBA, MPH) is preferred. Applicants must be based in the United States.

Responsibilities

The Strategic Operations Lead will partner closely with the CMO to design and execute strategic projects that advance clinical strategy and business growth objectives. They will own the delivery of high-visibility, complex initiatives, ensuring exceptional quality output and on-time delivery. The role involves developing strategic recommendations and implementation roadmaps through rigorous analysis, translating insights into actionable business plans, and developing presentations to communicate objectives and recommendations to leadership. Additionally, the Lead will design and monitor KPI frameworks, assess risks, and implement mitigation strategies.

Skills

Strategic Planning

Operations Management

Clinical Strategy

Project Management

Cross-functional Leadership

Healthcare Advocacy

Business Growth

Service Expansion

Health Literacy

Problem-Solving

Communication

Solace Health

Personalized healthcare advocacy and management services

About Solace Health

Solace Health provides personalized health advocacy services to help individuals and families navigate complex healthcare systems. The company connects clients with skilled health advocates who assist with various health concerns, including chronic conditions, care coordination for aging loved ones, and medical billing and insurance issues. Solace Health's advocates guide clients through understanding medical diagnoses, treatment options, and communication with healthcare providers. The company operates on a business model that facilitates connections between clients and advocates, generating revenue through service fees or subscription models for ongoing support. Clients can access the platform for free, while advocates receive tools and resources at no cost to help manage their practices. By securely storing care details and communications, Solace Health aims to empower clients, restore their confidence in healthcare decisions, and enhance their overall quality of life.

Redwood City, CaliforniaHeadquarters

2022Year Founded

$13.6MTotal Funding

SERIES_ACompany Stage

HealthcareIndustries

51-200Employees

Benefits

Remote Work Options

Company Equity

Risks

Increased competition from emerging digital health platforms may dilute market share.

Potential data privacy concerns could impact Solace Health's operations.

Rising operational costs may affect Solace Health's profitability.

Differentiation

Solace Health connects patients with expert healthcare advocates, enhancing personalized care.

The platform offers secure storage for all care details and communications.

Solace Health provides tools and resources to advocates at no cost, boosting their efficiency.

Upsides

Increased demand for telehealth services boosts Solace Health's business model.

The rise of personalized medicine creates opportunities for Solace Health's advocacy focus.

Growing healthcare consumerism aligns with Solace Health's mission to empower clients.

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