Senior/Staff Product Manager, Care Delivery
Grow Therapy- Full Time
- Senior (5 to 8 years)
Candidates should possess a licensed clinical degree (PsyD, PhD, or equivalent) with 10+ years of post-graduate experience in clinical quality, strategy, healthcare operations, or developing EHRs, demonstrating a passion for reimagining behavioral health quality and experience. Experience with health plans, health systems, and value-based healthcare startups is preferred.
As the Senior Clinical Strategy Manager, you will partner cross-functionally with Product, Clinical, and Customer Experience teams to ensure our tools are safe, compliant, and designed to promote patient safety, clinical quality, and patient experience. You will also support clinical quality efforts, including incident and complaint investigations, and contribute to Headway’s quality improvement work, collaborating with product teams to identify critical product initiatives and guide the development of processes that optimize patient care and experience on Headway’s platform.
Connects patients with affordable mental health services
Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated insurance processes. For individuals, Headway provides a platform where they can easily search for therapists and psychiatrists who accept their insurance, allowing them to find the right mental health care without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care. The company connects patients with providers while ensuring effective use of insurance, and it generates revenue by partnering with health plans and providers. Headway's goal is to create a more accessible and affordable mental healthcare system.