Sales Operations Business Partner

Employment Type: Full-Time Location Type: Remote

Position Overview

Confluent is revolutionizing data streaming, enabling companies to react faster, build smarter, and deliver dynamic experiences. We are seeking a driven Sales Operations Business Partner to own Confluent's sales processes and collaborate closely with AVP(s)/RSD(s) of Sales. This role is crucial for managing and enhancing the team's selling efforts through data analysis, process improvement, and accurate forecasting.

The ideal candidate will thrive in a dynamic, fast-paced sales environment, possess superior analytical skills, and excel at multitasking under tight deadlines.

Responsibilities

• Forecasting and Pipeline Analytics: Ensure accurate forecasting and comprehensive pipeline analytics.
• Sales Performance Reporting: Analyze and report on sales results, including the development and maintenance of system dashboards.
• Go-to-Market Strategy: Collaborate with AVP of Sales, RSD's, and Finance to refine go-to-market models and sales methodologies.
• Process Improvement: Proactively identify and solve pain points within the sales organization and sales processes to improve efficiency.
• Sales Planning: Participate in weekly, quarterly, and annual sales planning by preparing and supporting the delivery of sales coverage and forecasting analytics.
• Process and System Standardization: Lead efforts to standardize processes and systems (e.g., Salesforce.com) for accurate and efficient data collection and management of sales efforts.
• Territory Planning: Partner with Sales leaders to facilitate global sales territory planning, including creation and allocation of territories as the sales team grows.
• Communication Management: Own communication to the field, maintaining a calendar of communications from a global to sub-region standpoint, and ensuring sales process adoption.
• Cross-Functional Collaboration: Work closely with Finance, Compensation, Account Executives, Data Science, Business Development, Field Marketing, and other Sales Operations team members to share knowledge, best practices, and facilitate standardization across the sales organization.

What You Will Bring

• Culture Contribution: A desire to contribute to the health, happiness, and growth of the company, embodying inclusivity and openness.
• Personal Attributes: Smart, humble, empathetic, hard-working, adaptable, and inquisitive.
• Proactive Engagement: Ready to roll up your sleeves, help others, and get involved in projects where you can add value.
• Commitment to Excellence: Strive for excellence in your work, your team, and the company.
• Learning Agility: Hungry to learn in an ever-evolving field.

About Confluent

We are not just building better tech; we are rewriting how data moves and what the world can do with it. Confluent's platform puts information in motion, streaming in near real-time to empower companies to react faster, build smarter, and deliver experiences as dynamic as the world around them.

Our team is composed of individuals who ask hard questions, give honest feedback, and support each other. We foster a collaborative environment with no egos or solo acts, just smart, curious humans pushing toward something bigger, together.

One Confluent. One Team. One Data Streaming Platform.

Come As You Are

Belonging is the baseline at Confluent. We work across time zones and backgrounds, recognizing that the best ideas emerge from diverse perspectives. We create opportunities for everyone to lead, grow, and challenge what’s possible.

Confluent is proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.