Staff Product Designer
IroncladFull Time
Senior (5 to 8 years)
Candidates should have 10+ years of relevant design experience, including experience in user experience design or corporate, software, web, or agency experience. A strong portfolio demonstrating exceptional and innovative product design solutions for end-to-end user journeys is required, along with experience producing high-fidelity specifications for product design experiences, design languages, and frameworks. Experience participating in the complete product development lifecycle of web and/or software applications is necessary. Preferred qualifications include experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving.
The Sr. Staff Product Designer will lead large, cross-product initiatives and deliver world-class product experiences that influence product strategy and transform how people work. They will drive exceptional and innovative end-to-end user experience, design languages, and frameworks across one or more domains or key strategic initiatives. The role involves providing strategic direction, vision, and leadership for large collaborative efforts with multidisciplinary teams, and sharing knowledge and expertise with others across the company and externally to elevate colleagues, teams, and the community of practice. The designer will also advocate for design value and purpose across the company and externally and influence product design processes across business units and design teams.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.