Manager, Product Design, AI/ML
ServiceNowFull Time
Expert & Leadership (9+ years)
Candidates should possess at least 7 years of product design experience, with a minimum of 5 years focused on enterprise B2B software. Demonstrated expertise in utilizing AI tools within production design workflows is essential, alongside a proven track record of shipping AI-powered features or intelligent user interfaces. Experience leading design for products with a revenue impact of $5M+ is required, and a portfolio showcasing sophisticated design systems and complex technical workflows is necessary. Advanced proficiency with AI design tools such as ChatGPT/Claude for design tasks, Midjourney/DALL-E for visual design, and GitHub Copilot for prototyping is expected. Experience in building custom GPTs, prompt engineering for design tasks, and AI-powered user research analysis is also required, along with expert-level skills in Figma, including advanced prototyping, design tokens, and API usage. Comfort with HTML/CSS/JS for rapid prototyping and experience with data visualization libraries like D3.js or Plotly are important. A deep understanding of AI/ML concepts and their application to user interfaces, experience designing for technical users, and familiarity with cloud computing and distributed systems are crucial. Understanding of enterprise software requirements at scale is also a must.
The Senior AI Product Designer will pioneer AI-driven design workflows by leveraging tools like Claude, ChatGPT, Midjourney, and GitHub Copilot for rapid prototyping, user research synthesis, and design system generation. They will build custom AI workflows for design tasks, establish best practices for AI tool integration, and use AI to analyze user behavior patterns and generate data-driven design recommendations. This role involves owning end-to-end design for major product initiatives, leading design strategy for AI-powered features, and creating scalable design systems. Responsibilities include driving design decisions to reduce customer time-to-insight, using AI tools to analyze user sessions, implementing ML-powered user research methodologies, and creating predictive models for user needs. The designer will also create AI-assisted interfaces for automated simulation setup, develop intelligent dashboards, design conversational UI patterns for natural language HPC job submission, and design ML-powered recommendation systems. Additionally, they will partner with ML engineers to design AI-native product features, collaborate with engineering on technical feasibility, and lead design reviews to establish quality standards for the team.
Cloud platform for high-performance computing
Rescale offers a cloud-based platform for high-performance computing (HPC) solutions aimed at computational engineering and research & development (R&D). The platform helps clients overcome limitations of outdated hardware by providing scalable computing resources, enabling faster product development and improved collaboration. Rescale differentiates itself with a pay-as-you-go model, allowing clients to access computing power on demand. The company's goal is to enhance innovation and competitiveness in the digital engineering sector.