Close

Senior Product Designer - Automations & Integrations (USA Only - 100% Remote)

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, SaaS, CRM, Sales TechnologyIndustries

Requirements

Candidates must have a strong portfolio showcasing experience in product design, particularly with complex systems and AI-driven features. Experience with Shape Up methodology and a background in designing for sales or business automation tools are highly valued. The role requires a focus on craft and impact, with an ability to work autonomously in a remote, fast-paced environment.

Responsibilities

The Senior Product Designer will lead the design strategy for automations and integrations, co-leading the product team with a Product Manager and Engineering Manager. Responsibilities include pioneering AI agent architecture by designing infrastructure and user experiences for autonomous AI SDRs and intelligent workflow orchestration. The designer will create breakthrough agentic AI experiences, solve complex systems problems by simplifying multi-step workflows, and drive measurable impact by reducing the time and effort required to create automations. They will also shape the future of AI integration by defining how automations and agents can be triggered across various product areas and champion user needs while balancing technical complexities.

Skills

Product Design
UX Design
UI Design
User Research
Prototyping
Wireframing
Design Systems
Natural Language Processing
Automation
Integrations
SaaS
CRM

Close

CRM platform for startups and SMBs

About Close

Close provides a customer relationship management (CRM) platform tailored for startups and small to medium-sized businesses (SMBs). The platform enhances communication and minimizes manual data entry, allowing sales representatives to work more efficiently. Close's features include a user-friendly interface and automation tools that aim to double the productivity of sales teams. Unlike many competitors, Close operates on a subscription-based model and is a bootstrapped, profitable company with a fully remote team of around 90 employees. The company prioritizes autonomy and asynchronous communication, enabling team members to work from anywhere. Close's goal is to create a desirable work environment while maintaining transparency and investing in team growth, all while focusing on productivity and quality without micromanagement.

Toronto, CanadaHeadquarters
2013Year Founded
$243.2KTotal Funding
SEEDCompany Stage
Enterprise SoftwareIndustries
51-200Employees

Benefits

PTO
Family leave
Medical, dental, & vision coverage
401k with 6% match
Company goal-based bonus
Coworking stipend
Paid 4-week sabbatical
Flexible working hours

Risks

Emerging competitors like Celestia could threaten Close's market position.
Innovative platforms like Loft may raise CRM expectations in related industries.
Diversification trends in adjacent markets may pressure Close to expand offerings.

Differentiation

Close offers a user-friendly interface focused on sales productivity and automation.
The company operates with a 100% remote team, emphasizing asynchronous communication.
Close is bootstrapped and profitable, maintaining autonomy and transparency in operations.

Upsides

Increased CRM adoption due to remote work trends benefits Close's market position.
AI-driven automation tools align with Close's focus on reducing manual data entry.
The CRM market's projected growth offers significant opportunities for Close.

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