PayNearMe

Principal Product Designer - Remote

Santa Clara, California, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, SaaS, Payment ProcessingIndustries

Company Description

PayNearMe develops technology to facilitate the end-to-end customer payment experience, making it easy for businesses to accept, disburse and manage payments. Our modern and reliable platform lowers the total cost of payments by increasing acceptance rates, driving self-service and simplifying exceptions. We future-proof our clients’ payments roadmap by including all payment types and channels through a single contract and integration.

With PayNearMe, businesses can transform the outdated systems holding them back from achieving progress.

PayNearMe has over 200 employees, raised a $45M Series D round in June 2023, and processes billions in payments annually. Headquartered in Silicon Valley, our team is distributed across the U.S. Join us in solving our clients’ biggest payment challenges.

Job Description

This is a senior individual contributor role for a designer who excels in strategic problem solving, product design execution, and cross-functional influence. You’ll take ownership of high-priority initiatives, partnering closely with product managers, engineers, and business stakeholders to create intuitive, scalable user experiences that align with both client needs and business goals. You’ll serve as a thought partner to the CPO and senior product leadership, helping shape how design influences product strategy.

You’ll be instrumental in shaping how AI shows up in our product, and how it enhances our internal design and development practices. Your work will influence the client journey across all touchpoints, with a particular focus on systems thinking, user trust, and simplicity in complex workflows.

Key Responsibilities

  • Lead the design of end-to-end product experiences across our payments platform, with a focus on high-leverage, high-complexity areas.
  • Partner with cross-functional stakeholders to deeply understand client needs, business context, and technical constraints.
  • Develop and refine user flows, wireframes, working wireframes, and high-fidelity designs, using modern tools and rapidly iterating with stakeholders.
  • Leverage AI and generative tools to explore interaction models and increase design velocity, bringing creative thinking to how AI is embedded in our product.
  • Conduct lightweight research and validation, either independently or in partnership with product teams, to ground your decisions in user evidence.
  • Define, contribute to, and evolve our design system and standards, ensuring visual and interaction consistency across surfaces while championing best practices in UX, accessibility, and usability.
  • Present design strategy and execution clearly to executive stakeholders and cross-functional partners, driving alignment and action.
  • Working with ProductOps, define and evolve the design intake and collaboration processes that ensure timely, high-quality design involvement across the product development lifecycle.
  • Act as a mentor and coach to other designers and cross-functional peers, modeling high-quality thinking, craft, and collaboration.

Qualifications

  • 10+ years of experience designing digital products with increasing scope and complexity, ideally in B2B or fintech environments.
  • Demonstrated ability to lead strategic initiatives and influence product direction in cross-functional settings.
  • Deep expertise in UX/CX and interaction design, coupled with a sharp visual design sensibility.
  • Strong systems thinker who can abstract complexity and design intuitive solutions across multiple surfaces and user types.
  • AI fluency: familiarity with current design tools, and a clear POV on how AI can enhance product UX/CX and workflow.
  • Familiarity with front-end frameworks and design system integration processes.
  • Experience working independently and navigating ambiguity; able to align cross-functional teams without relying on hierarchy or formal authority.
  • Clear, persuasive communication skills for articulating design rationale and engaging stakeholders across disciplines.

Employment Type

Full-time

Location Type

Remote

Skills

Product Design
User Experience (UX)
Systems Thinking
User Research
Prototyping
Wireframing
Figma
Sketch
Adobe Creative Suite
User Interface (UI)
Interaction Design
Visual Design
Design Strategy
AI Integration
Problem Solving
Cross-functional Collaboration

PayNearMe

Flexible payments platform for diverse transactions

About PayNearMe

PayNearMe provides a payments platform that allows customers to pay in various ways, including cards, ACH transactions, cash, and mobile payment methods like PayPal and Venmo. The platform is designed to enhance the payment experience for both customers and businesses, making it easy for clients such as consumer lenders and online gaming companies to collect payments. PayNearMe stands out by offering a secure cash payment service at over 60,000 retail locations, which simplifies the payment process for users who prefer cash. Additionally, the platform utilizes artificial intelligence to personalize customer experiences and improve bill pay. The company's goal is to create a seamless and user-friendly payment experience while generating revenue through fees charged to businesses for processing payments.

Santa Clara, CaliforniaHeadquarters
2009Year Founded
$156.1MTotal Funding
SERIES_DCompany Stage
Fintech, AI & Machine LearningIndustries
201-500Employees

Benefits

Professional Development Budget

Risks

Emerging fintech startups could erode PayNearMe's market share with similar solutions.
Regulatory scrutiny may increase compliance costs for PayNearMe.
Partnership with Trustly exposes PayNearMe to open banking data privacy risks.

Differentiation

PayNearMe offers a wide range of payment options, including cash and digital wallets.
The platform integrates AI to enhance personalized customer experiences and improve payment solutions.
Partnerships with companies like Trustly and PayPal expand PayNearMe's payment capabilities.

Upsides

The rise of BNPL services presents an opportunity to expand PayNearMe's payment options.
Increasing mobile wallet usage allows PayNearMe to enhance its mobile-first payment methods.
Open banking regulations in the US offer new integration opportunities for PayNearMe.

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