Specialty Client Management Executive TPA – Dental at Elevance Health

Mendota Heights, Minnesota, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Insurance, Employee BenefitsIndustries

Requirements

BA/BS degree and minimum of 7 years of experience in strategic sales and/or account management (or equivalent combination of education and experience)
Reside in Central or Mountain standard time zone (alternate locations may be considered)
Within reasonable commuting distance from posting location(s), unless accommodation granted as required by law
In-office 3 days per week
Willingness to travel up to 20% of the year with seasonal travel

Responsibilities

Serve as primary liaison for large, high-profile B2B client in Specialty Benefits portfolio (dental, vision, life, disability, worksite benefits), managing up to 2 million members and $500 million revenue as TPA for complex, federally regulated benefits
Build and sustain trusted, strategic relationships with senior and executive client stakeholders
Represent client’s voice to leadership team and communicate organizational strategy, initiatives, and results to leaders and executives
Take ownership of complex issues, drive cross-functional teams to resolve them quickly and transparently, and anticipate challenges
Work with client to understand evolving business needs, align products/capabilities/teams to support long-term strategic growth, and develop strategies for growth, retention, and regulatory compliance
Develop and monitor KPIs, service delivery, contractual commitments, and compliance to meet or exceed expectations; monitor and improve member and provider satisfaction
Identify areas for improvement, propose solutions, lead initiatives to enhance client experience, interpret expectations/business needs, and seek clarity/guidance as required
Partner with internal functional leaders for seamless service delivery and alignment on client priorities; seek client-centric solutions including business and technology
Execute and initiate business and technology projects with oversight, interpret complex/detailed requirements, and manage client portfolio to contract and regulatory requirements

Skills

Client Relationship Management

Executive Communication

Issue Resolution

Strategic Partnership

Stakeholder Management

Cross-functional Leadership

TPA Administration

Dental Benefits

Federal Regulations

Membership Management

B2B Partnerships

Elevance Health

Integrated health services and digital platform

About Elevance Health

Elevance Health focuses on enhancing the health of individuals throughout their lives by evolving from a traditional health benefits organization into a comprehensive health partner. The company serves over 118 million people, providing support at every stage of health through an integrated approach that addresses a wide range of health needs. Their services are backed by advanced capabilities and a digital health platform that streamlines access to care. Unlike many competitors, Elevance Health emphasizes a holistic view of health, aiming to redefine health and improve community well-being. The ultimate goal is to make health improvements accessible to everyone.

Indianapolis, IndianaHeadquarters

1944Year Founded

$309.4MTotal Funding

IPOCompany Stage

Enterprise Software, Social Impact, HealthcareIndustries

10,001+Employees