Strategic Accounts Director

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Health Insurance, Employee BenefitsIndustries

Requirements

Candidates must possess deep health plan design and benefits knowledge, with experience advising large employer clients on benefits strategy and cost performance. A minimum of 7 years in a commercially-oriented account management or sales role within the employee benefits space is required. The ideal candidate will have a strong commercial focus, a proven track record of achieving retention and upsell targets, and the ability to thrive in a fast-paced startup environment. Excellent communication, presentation, and problem-solving skills are essential, along with the flexibility to travel up to 25% of the time.

Responsibilities

The Strategic Accounts Director will be responsible for retaining and upselling Garner's largest employer clients, collaborating with account managers to ensure client satisfaction and successful outcomes. This role involves acting as a trusted strategic partner to clients on plan design, cost trends, and plan performance, while resolving strategic problems and demonstrating Garner's value. Key duties include establishing and managing strategic broker and client relationships, monitoring client needs and health, executing strategic plans to mitigate risks, and collaborating with internal teams to deliver value-based reports. The Director will also drive improved net revenue retention and other key performance indicators for their assigned book of business.

Skills

Account Management

Client Relationship Management

Upselling

Net Revenue Retention

Plan Design

Cost Trend Analysis

Healthcare Benefits

Strategic Planning

Problem-Solving

Garner Health

Healthcare data platform improving patient outcomes

About Garner Health

Garner Health focuses on improving patient outcomes and reducing healthcare costs by utilizing a vast database of medical records. With over 60 billion records from 320 million patients, Garner identifies healthcare providers who are known for accurate diagnoses and better patient care. Individuals and families can use Garner's app and Concierge team to find in-network healthcare providers that are available and conveniently located. Additionally, Garner offers a reimbursement service that covers out-of-pocket medical expenses for visits to these top providers. For corporate clients, Garner provides a solution that enhances employee benefits and lowers costs without altering existing plans or networks. This approach allows companies to achieve savings and improve value-based care through data-driven insights. Garner's goal is to leverage its extensive claims database to deliver valuable services that enhance healthcare experiences for both individual and corporate clients.

New York City, New YorkHeadquarters

2019Year Founded

$59.6MTotal Funding

SERIES_BCompany Stage

Data & Analytics, HealthcareIndustries

201-500Employees

Benefits

Company Equity

401(k) Company Match

Risks

Increased competition from similar healthcare data analytics companies threatens Garner's market share.

Stricter data privacy regulations may limit Garner's access to necessary datasets.

Direct-to-consumer healthcare apps could divert individual clients from Garner's employer-based solutions.

Differentiation

Garner Health leverages the largest claims database in the U.S. for accurate provider recommendations.

The company offers a unique reimbursement service for out-of-pocket medical costs.

Garner's non-disruptive corporate solutions enrich benefits without changing plans or networks.

Upsides

Increased telehealth adoption enhances Garner's platform for remote, high-quality care access.

The rise of personalized medicine aligns with Garner's data-driven provider identification approach.

Growing consumer-driven healthcare supports Garner's model of empowering individuals with data.

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