Solutions Manager at Numeric

San Francisco, California, United States

Apply Now

$100,000 – $200,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, Accounting Software, SaaSIndustries

Requirements

Customer-Centric Approach: A commitment to creating tailored solutions that enhance and simplify the user experience, with at least 3 years of experience in a customer-facing role
Strategic Systematic Thinking: Demonstrated ability to break down complex customer needs and product capabilities into coherent and scalable solutions
Problem-Solving Prowess: Proven expertise in deconstructing challenges and crafting efficient, effective resolutions that benefit both the customer and the product
Adaptability: A history of thriving in dynamic environments, quickly pivoting as needs evolve, and a bias towards action and iterative improvement
Passion for Accounting & Finance: Some accounting and/or finance experience is preferred, but the desire to engross yourself in the subject matter is required; excitement about the future of accounting and how modern software improves customers' lives

Responsibilities

Own an onboarding experience that delights customers: Usher end-to-end onboarding, improve existing processes, assess unique workflows and needs, and help implement best practices on Numeric
Provide product advice: Act as a trusted advisor, offer best practices, templates, and thoughtful advice; usher customers through onboarding and successful activation; ensure timely responses to support requests, train AI support agents, and engage in live conversations as needed
Promote Learning & Collaboration: Create and update customer resources like onboarding guides, videos, webinars, templates, and more
Help define the future of Numeric's products: Organize and share key customer feedback with product and engineering teams to inform product strategy and roadmap
Contribute to a culture of rapid iteration and learning: Get product experiences in front of customers quickly and foster an environment of trust and open dialogue
Scale impact as the company grows: Help customers successfully adopt new functionality to improve their existing workflows

Skills

Customer Onboarding

Workflow Assessment

Best Practices

Product Advisory

AI Support

Resource Creation

Webinars

Templates

Customer Feedback

Numeric

Financial close management solutions for enterprises

About Numeric

Numeric.io provides financial close management solutions designed to streamline the month-end close process for large enterprises. The platform integrates features for closing, reconciling, and analyzing financial data, enhancing collaboration and control over financial processes. It automates complex tasks to ensure financial controls are maintained, helping companies remain audit-ready. Numeric.io operates on a Software-as-a-Service (SaaS) model, where clients subscribe for access to its features, allowing for continuous updates and support. This approach enables Numeric.io to cater to both mid-sized and large corporations with tailored solutions for their financial close needs. The company's goal is to transform how businesses manage their financial close processes, making them faster, more accurate, and efficient.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$40.4MTotal Funding

SERIES_ACompany Stage

Enterprise Software, FintechIndustries

1-10Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Competition from established firms like BlackLine and FloQast may impact Numeric's market share.

Rapid AI advancements require continuous innovation, potentially straining Numeric's resources.

Data privacy concerns and regulatory scrutiny could pose compliance challenges for Numeric.

Differentiation

Numeric offers a unified platform for financial close management, enhancing efficiency and accuracy.

The company targets large enterprises and IPO-preparing firms, providing tailored financial solutions.

Numeric's SaaS model ensures continuous updates and support, maintaining client satisfaction and loyalty.

Upsides

Numeric raised $28M in Series A funding, boosting its growth and development potential.

Strategic partnership with Riveron enhances Numeric's AI-driven financial management solutions for CFOs.

Growing demand for AI-driven financial solutions supports Numeric's market expansion and innovation.

Land your dream remote job 3x faster with AI

Try Jobo Free