Solutions Engineer, Tokyo at Notion

Tokyo, Japan

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, TechnologyIndustries

Requirements

4+ years as Technical Sales Engineer, Solutions Engineer or Solutions Architect
Able to understand and explain how APIs can be used to support advanced customer workflows
Experience working with third-party integrations for IAM/SSO, DLP or SIEM platforms
Strong project management experience and have managed complex projects to completion
Growth mindset and thrive in a fast-paced environment

Responsibilities

Partner with members of the sales org on customer engagements with prospective and existing customers
Respond to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner
Provide thoughtful technical guidance to customers throughout the sales process, with a focus on quickly enabling customers to successfully deploy and integrate Notion
Showcase custom solutions with Notion based on deep understanding of Notion’s ability to support customer workflows and integrated applications as part of the pre-sales process
Curate structured product feedback to enable the Product and Engineering teams to enhance and refine Notion to solve customer needs
Work with marketing to refine our technical narrative for the product, including blog posts, webinars, and customer-facing marketing collateral
Educate the sales org on the product, upcoming releases, competitive analysis, and topical information about typical customer environments and third party applications
Document technical considerations and contribute to internal knowledge bases as a resource for other teams, customers, and partners
Serve as the customer's technical advisor: help customers craft Notion to serve their specific business needs and explore new workflows and use cases
Represent Notion at events: be the face of Notion at industry conferences, trade shows, and customer events; present product vision and showcase features

Skills

Key technologies and capabilities for this role

Solutions EngineeringSales EngineeringRFPsSecurity QuestionnairesIntegrationsWorkflowsTechnical DemonstrationsNotionProduct FeedbackPre-sales

Questions & Answers

Common questions about this position

What is the work location and arrangement for this role?

The position is hybrid in Tokyo, requiring all team members to work from Notion's offices on Mondays and Thursdays, known as Anchor Days, with certain teams or positions possibly needing additional in-office days.

What does the Solutions Engineer role at Notion involve?

You will partner with sales on customer engagements, respond to technical questions and RFPs, provide guidance on deploying and integrating Notion, showcase custom solutions, curate product feedback, work with marketing on technical narratives, educate sales, and document technical considerations.

What is Notion's company culture like?

Notion emphasizes in-person collaboration as essential to its culture, requiring office work on Anchor Days (Mondays and Thursdays), and values building flexible tools that help teams save time and money.

What salary or compensation does this position offer?

This information is not specified in the job description.

What opportunities does this role provide for impact and growth?

As an early member of the Solutions Engineering team, you will help build the foundations of the SE org, shape future product and messaging, serve as a technical advisor to customers, and join at a magical time with over three million users.

Notion

Versatile productivity and collaboration platform

About Notion

Notion is a workspace platform designed to enhance productivity and collaboration for a wide range of users, from startups to large enterprises. It combines various tools into a single platform, allowing teams to write, plan, and share their work efficiently. Users can start with a free version and upgrade to paid plans as their needs grow. Key features include customizable notes and documents, project management tools, and a drag-and-drop interface for easy page creation. Notion also includes an AI-powered Q&A feature that provides instant answers to user queries, helping to centralize knowledge. The platform supports multiple languages and has a strong global community that contributes content and organizes events.

San Francisco, CaliforniaHeadquarters

2016Year Founded

$325.9MTotal Funding

LATE_VCCompany Stage

Enterprise Software, AI & Machine LearningIndustries

5,001-10,000Employees