Jane Technologies

Senior Solutions Engineer

Remote

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Cannabis Industry, BiotechnologyIndustries

Requirements

Candidates should possess a Bachelor’s degree in Computer Science, Engineering, or a related field, and have at least 7 years of experience in software development, with a strong focus on API design and integration. Demonstrated experience working with complex technical challenges and collaborating with cross-functional teams is essential. Strong communication and interpersonal skills are required to effectively interact with both internal and external stakeholders.

Responsibilities

The Senior Solutions Engineer will act as the primary technical escalation point for the Partner Success team, diagnosing and troubleshooting complex partner issues related to API usage, SDK implementation, product integration, and general web application behavior. They will develop and propose effective technical solutions, workarounds, code samples, and best practices to address partner needs, leveraging deep knowledge of the company’s product APIs and SDKs. Additionally, this role involves interfacing directly with partner technical teams and serving as a key technical resource for both internal teams and external partners, and potentially mentoring future team members as the function expands.

Skills

API usage
SDK implementation
Product integration
Web application troubleshooting
Solution design
Code samples
Best practices
Technical investigation
Partner interaction

Jane Technologies

E-commerce platform for cannabis retailers

About Jane Technologies

Jane Technologies operates an e-commerce platform specifically designed for the cannabis industry, connecting over 2,500 dispensaries and brands. The platform allows retailers to create and manage their online menus, analyze important business data, and streamline their operations. Jane Technologies offers advanced features such as verified product reviews and brand-sponsored advertising, enhancing the shopping experience for consumers. Retailers can also use Jane Roots, a customizable eCommerce solution that leverages Jane's APIs to create tailored menu experiences. For shoppers, iheartjane.com provides a secure platform to browse local cannabis products in real-time, compare prices, and place orders at nearby dispensaries.

Key Metrics

Santa Cruz, CaliforniaHeadquarters
2015Year Founded
$123.5MTotal Funding
SERIES_CCompany Stage
Consumer Software, Consumer GoodsIndustries
51-200Employees

Benefits

Remote friendly
Health, dental, & vision
401k
Unlimited PTO
Home office stipend

Risks

Increased competition from new cannabis e-commerce platforms may dilute market share.
Regulatory challenges in Canada could complicate the Square partnership.
Reliance on ACH transfers for Jane Gold may be vulnerable to regulatory changes.

Differentiation

Jane Technologies offers a unique rewards program, Jane Gold, for cannabis consumers.
The platform provides real-time shopping and verified reviews for over 2,500 dispensaries.
Jane's headless eCommerce solution allows for fully-customized menus using robust APIs.

Upsides

Partnership with Square expands Jane's reach into the Canadian cannabis market.
Jane Gold program boosts sales, with 60% from first-time shoppers.
$100M Series C funding supports growth and technological advancements.

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