Senior Partner Solutions Engineer - Central
Tines- Full Time
- Senior (5 to 8 years)
Candidates should possess a Bachelor’s degree in Computer Science, Engineering, or a related field, and have at least 7 years of experience in software development, with a strong focus on API design and integration. Demonstrated experience working with complex technical challenges and collaborating with cross-functional teams is essential. Strong communication and interpersonal skills are required to effectively interact with both internal and external stakeholders.
The Senior Solutions Engineer will act as the primary technical escalation point for the Partner Success team, diagnosing and troubleshooting complex partner issues related to API usage, SDK implementation, product integration, and general web application behavior. They will develop and propose effective technical solutions, workarounds, code samples, and best practices to address partner needs, leveraging deep knowledge of the company’s product APIs and SDKs. Additionally, this role involves interfacing directly with partner technical teams and serving as a key technical resource for both internal teams and external partners, and potentially mentoring future team members as the function expands.
E-commerce platform for cannabis retailers
Jane Technologies operates an e-commerce platform specifically designed for the cannabis industry, connecting over 2,500 dispensaries and brands. The platform allows retailers to create and manage their online menus, analyze important business data, and streamline their operations. Jane Technologies offers advanced features such as verified product reviews and brand-sponsored advertising, enhancing the shopping experience for consumers. Retailers can also use Jane Roots, a customizable eCommerce solution that leverages Jane's APIs to create tailored menu experiences. For shoppers, iheartjane.com provides a secure platform to browse local cannabis products in real-time, compare prices, and place orders at nearby dispensaries.