Solutions Engineer - Chennai at DevRev

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Bachelor’s or Master’s degree in Computer Science or related field

Responsibilities

Provide expert technical guidance throughout the sales cycle, addressing customer questions with clarity and confidence
Partner with account teams to understand use cases, uncover pain points, and design tailored solutions
Deliver engaging product demos, PoCs, and proofs of value that showcase DevRev’s differentiators and business impact
Contribute to RFP/RFI responses and create compelling proposals aligned to customer needs
Build strong relationships as a trusted technical advisor and ensure smooth handoffs to Customer Success
Translate business challenges into DevRev-aligned architectures and scalable solutions
Support customization, integrations, and configurations in collaboration with Product and Engineering
Provide early-stage onboarding support and issue resolution when needed
Equip partner SEs, resellers, and integrators to independently drive sales
Deliver workshops, bootcamps, certifications, and co-create joint service offerings
Train sales teams on product updates, technical capabilities, and competitive positioning
Develop technical playbooks, demo assets, guides, and case studies
Monitor competitor offerings and share insights to influence strategy
Mentor peers and foster a culture of collaboration and learning

Skills

Key technologies and capabilities for this role

Google WorkspaceJiraNotionCRMAIData UnificationAgents

Questions & Answers

Common questions about this position

What is the location for this Solutions Engineer role?

The position is based in Chennai.

What is the salary range for this position?

This information is not specified in the job description.

What are the key responsibilities of a Solutions Engineer at DevRev?

Key responsibilities include providing expert technical guidance throughout the sales cycle, partnering with account teams to understand use cases and design tailored solutions, and delivering engaging product demos, PoCs, and proofs of value.

What is the company culture like at DevRev?

DevRev emphasizes customer-obsessed technical professionals who bridge product innovation and customer needs, focusing on human-AI collaboration, breaking down silos, and fostering genuine human connection and teamwork through Team Intelligence.

What makes a strong candidate for the Solutions Engineer role?

Strong candidates blend technical acumen with storytelling skills, act as trusted advisors supporting sales cycles, and collaborate closely with Sales, Product, and Engineering teams to deliver tailored demos and solutions.

DevRev

Custom AI solutions for business efficiency

About DevRev

DevRev.ai focuses on enhancing business operations through its main product, Turing GenAI, which combines data engineering, knowledge graph, and customizable language model technologies. This tool helps businesses connect various departments like support, product management, and software development, allowing for smoother communication and collaboration. Clients can customize the AI solutions to fit their specific needs, whether they are small businesses or large corporations. Unlike many competitors, DevRev.ai emphasizes a tailored approach, ensuring that each solution is designed with a deep understanding of the client's unique challenges. The goal of DevRev.ai is to help businesses improve their efficiency and streamline their operations using advanced AI technologies.

Palo Alto, CaliforniaHeadquarters

2020Year Founded

$146.7MTotal Funding

SERIES_ACompany Stage

Enterprise Software, AI & Machine LearningIndustries

501-1,000Employees

Benefits

Hybrid Work Options

Flexible Work Hours

Risks

Competition from established CRM and AI companies like Salesforce and Microsoft.

Rapid AI technology development may render DevRev's offerings obsolete without innovation.

Potential data privacy concerns and regulatory scrutiny could impact DevRev's operations.

Differentiation

DevRev integrates development and CRM, bridging gaps between developers and customers.

The company offers customizable LLMs, enhancing AI-driven CRM solutions for enterprises.

DevRev's Turing GenAI combines data engineering and knowledge graphs for streamlined operations.

Upsides

Increased demand for AI-driven CRM solutions boosts DevRev's market potential.

Rising adoption of customizable LLMs expands opportunities for DevRev's Turing GenAI.

Recent $100M Series A funding indicates strong market confidence in DevRev.

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