Solutions Engineer at Relay

Raleigh, North Carolina, United States

Relay Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Communication TechnologyIndustries

Requirements

Candidates should possess a Bachelor’s degree in a related technical field, along with 3-5 years of experience in a solutions engineering or technical sales role, demonstrating a strong understanding of SaaS platforms and enterprise sales cycles. Experience with complex technical architectures and solution design is preferred.

Responsibilities

As a Solutions Engineer, you will be responsible for architecting sophisticated solutions for large enterprise customers, leveraging deep technical expertise to navigate technical diligence, overcome objections, and ensure maximum value from the Relay SaaS platform throughout the sales cycle. You will also play a key role in technical validation, knowledge transfer, and pioneering new solutions, while occasionally traveling within North America for sales engagements.

Skills

Solution Design
SaaS Platforms
Technical Validation
Problem-Solving
Business Acumen
Technical Expertise

Relay

Communication platform for workforce efficiency

About Relay

Relay is a communication platform aimed at improving workforce efficiency, especially for workers who do not have access to traditional communication tools or who use walkie-talkies. The platform utilizes Push-to-Talk (PTT) technology, which allows users to communicate instantly without the limitations of traditional walkie-talkies, such as limited range and security concerns. Relay includes features like GPS tracking, emergency alerts, and works on both mobile and desktop devices, all controlled through a voice interface. Unlike its competitors, Relay focuses on providing a subscription service that includes software integrations and regular updates to adapt to the changing needs of businesses. The main goal of Relay is to enhance communication for active workers, ensuring they can connect efficiently and safely.

Raleigh, North CarolinaHeadquarters
2015Year Founded
$46.7MTotal Funding
SERIES_BCompany Stage
Consulting, Enterprise SoftwareIndustries
201-500Employees

Benefits

Health, dental & vision
PTO
Paid sick leave
401(k) with 3% match
Paid parental leave
Connection & wellness credit
Equipment & tools
Flexible work environment
Free snacks & fun times

Risks

Emerging competitors like Apiture and Vantaca threaten Relay's market share.
Rapid AI translation advancements by others could outpace Relay's TeamTranslate feature.
Reliance on Series B funding may lead to financial instability if growth targets aren't met.

Differentiation

Relay offers real-time language translation for frontline teams, enhancing communication efficiency.
The platform integrates GPS tracking and emergency alerts, ensuring worker safety and coordination.
Relay's voice interface eliminates the need for traditional bulky walkie-talkies, improving mobility.

Upsides

Relay's Series B funding of $35M supports growth in productivity and safety features.
The demand for cloud-based communication platforms is rising, benefiting Relay's scalable solutions.
Advancements in voice interface technology enhance Relay's user interaction and accessibility.

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