Service Colleague at Ada

Sheffield, England, United Kingdom

Ada Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Part TimeJob Type
UnknownVisa
Retail, GroceryIndustries

Requirements

  • Naturally friendly and enthusiastic approach to learning new skills across different departments
  • Care about giving customers a great shopping experience, helping them find what they need, and engaging in conversation
  • Willingness to work flexible shifts, including late nights and weekends (22.5 hours per week on day shifts)

Responsibilities

  • Work across multiple departments, including serving customers at checkouts
  • Prepare pizzas and other food items
  • Pick items for home deliveries
  • Replenish products on shelves
  • Work as a team to maximise sales and deliver a great online shopping experience
  • Ensure efficient running of stores and provide excellent customer service

Skills

Customer Service
Checkout Operation
Pizza Preparation
Order Picking
Shelf Replenishment
Retail Sales
Teamwork

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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