[Remote] New Club Talent Team Member Experience Leader - Travel at BJ's Wholesale Club

Florida City, Florida, United States

Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Assess, teach, and assist Assistant Club Managers of Member Experience (ACMMEs) in new clubs
Deliver structured leadership training with emphasis on Member Experience areas
Facilitate in-club training on GOLD execution, member engagement, frontline operations, and compliance
Assist ACMs and CMs in key events from club turnover to grand opening
Observe ACMMEs in action and provide targeted coaching aligned with KPIs and behavior expectations
Track developmental milestones and certify readiness for independent role execution
Identify knowledge or skill gaps and deliver reinforcement training
Prepare detailed progress assessments and provide feedback to Club Managers and Regional Ops
Collaborate with Learning & Development and Field Ops to improve the training curriculum
Update training materials to reflect policy changes, new systems, or best practices
Share insights and feedback to influence broader training strategy and club leadership effectiveness
Serve as a liaison between training, HR, compliance, and operations teams
Model inclusive leadership, ethical decision-making, and high-performance culture
Assist with new club openings, pilot programs, or underperforming market interventions as needed
Influence future leaders through mentorship and coaching
Promote BJ’s values and GOLD standards at all times