Senior Sales Ambassador - LA County/ Orange County at Abbott

Los Angeles, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Part TimeJob Type

UnknownVisa

Healthcare, DiagnosticsIndustries

Requirements

Bachelor’s Degree, or Associate’s degree with equivalent experience
Minimum of 3 years of professional experience in sales or clinical laboratory operations
Willingness to travel within the assigned territory (LA County/Orange County)
Preferred Qualifications
Bachelor’s degree in Engineering, Life Sciences, or Medical Technology and/or healthcare-related Field
Experience with a proven track record in sales, field service, or within a technical call center
Financial Acumen – good understanding and analysis of financial data in the healthcare field

Responsibilities

Serve as a trusted advisor to established customers, fostering loyalty and achieving retention targets
Enhance customer satisfaction through proactive issue resolution and regular business reviews
Collaborate with Enterprise Account Managers to secure early renewals and mitigate competitive threats
Develop and execute strategic account plans focused on value expansion and profitability
Identify and implement operational and service improvements to drive customer success
Influence purchasing decisions and optimize reagent utilization
Perform assay integrations and address laboratory technical needs
Support new account implementations, including ordering, installation, and validation
Coordinate order, delivery, and billing processes to ensure operational efficiency
Partner with Sales, Marketing, Customer Support, Technical Service, and Finance to deliver cohesive customer experiences
Escalate and resolve customer challenges in collaboration with the service organization
Contribute to quality effectiveness through accurate documentation of complaints and resolutions

Skills

Key technologies and capabilities for this role

SalesClinical DiagnosticsLaboratory EnvironmentsHospital AccountsAccount ManagementRevenue GrowthMarket ExpansionTechnical Sales

Questions & Answers

Common questions about this position

What benefits does Abbott offer?

Abbott provides free medical coverage in the Health Investment Plan (HIP) PPO medical plan, an excellent retirement savings plan with high employer contribution, tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit for earning a bachelor’s degree.

Is this a full-time or part-time position?

This is a part-time position.

Where is this role located?

The role is based in LA County and Orange County, managing key accounts in those areas.

What skills and experience are required for the Senior Sales Ambassador role?

Candidates need to be highly driven and technically proficient with a strong background in clinical diagnostics, deep understanding of laboratory and hospital environments, and expertise in performing assay integrations and addressing laboratory technical needs.

What does Abbott say about its company culture and work environment?

Abbott emphasizes doing work that matters, growth and learning opportunities, caring for yourself and family, being your true self, career development in an international company, and is recognized as a great place to work, one of the most admired companies, and best for diversity, working mothers, female executives, and scientists.

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees