Senior Sales Account Manager

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not provided The role involves driving revenue growth and strategic objectives within assigned territories or accounts, focusing on key account management, escalation support, and collaboration with cross-functional teams.

Company Information

Midwest Region (Home Office)

Requirements

• Bachelor's Degree required; Master's degree preferred.
• 10+ years of experience in professional sales and account management.
• Proven successful experience in medical device or healthcare sales (device, connected device, bio-tech, digital health).
• Ability to develop relationships with key strategic decision-makers and manage the sales process.
• Ability to continuously multi-task, be self-motivated, organized, and detail-oriented.
• Critical thinking and strategic skills.
• Skilled in establishing communication channels and liaising between clients and internal departments.
• Expert knowledge of strategic, tactical, and consultative sales approaches.

Responsibilities

• Meets monthly, quarterly, and annual assigned sales quotas for revenue growth and strategic objectives.
• Maps out Key Account organization and develops relationships with key decision-makers.
• Serves as the escalation point and manager of support and service escalations.
• Provides reporting to cross-functional areas and senior management.
• Meets and maintains company expectations for average sales pricing and profitability.
• Completes customer/prospect account plans that meet company standards.
• Maintains high customer satisfaction ratings that meet company standards.
• Works closely with the North America Sales Manager and Product team implementing strategic projects.
• Increases sales volume for assigned products and markets, aligning with marketing strategies and targets.
• Identifies and develops customers for existing products to profitably increase sales.
• Utilizes technical expertise to accelerate product qualification.
• Identifies and analyzes market information, including pricing dynamics and competitive situation.
• Maintains accurate record systems for accounts, products, and distributors.
• Generates new business leads and contacts prospective clients.
• Handles customer queries and develops innovative solutions.