[Remote] National Account Manager at 8x8

Illinois, United States

8x8 Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • 5+ years of related experience in the Channel with Channel Partners
  • Proven success of building strong relationships and partnerships
  • Advanced understanding of company's telecommunications products and network capabilities
  • Minimum of intermediate understanding of company financial measures
  • Advanced understanding of telecommunications industry and indirect sales model

Responsibilities

  • Discover and manage sales opportunities with all designated Partners in region
  • Provide accurate and updated sales funnel with current status
  • Provide accurate and detailed weekly, monthly and quarterly forecast funnel of identified and proposed opportunities
  • Manage and execution of Partner planning document
  • Develop territory plan, including documenting recruiting strategy
  • Meet with Partners, participate in joint sales calls to customers and assist the Partner in closing opportunities
  • Train partners on product, processes, and effective sales techniques
  • Escalate any pricing, SLA or other issues as needed
  • Coordinate Partner access to Sales Engineering, Field Marketing and overlay resources as appropriate
  • Disseminate all communications and announcements
  • Coordinate local Partner participation in events and training
  • Drive product and promotions and programs
  • Read all communications and maintaining a high level of knowledge on all products, programs and promotions
  • Recruitment of partners in territory into partner program

Skills

8x8

Cloud communications and collaboration platform

About 8x8

8x8 provides cloud communications and collaboration services to businesses worldwide, offering a suite of tools that enhance communication. Their main product, the 8x8 Experience Communications Platform, combines voice, video, chat, and contact center services into one platform, allowing businesses to manage both customer engagement and internal communications seamlessly. This platform is known for its high call quality and 24/7 customer support in multiple languages. Unlike many competitors, 8x8 operates on a subscription model, which allows for scalability and customization based on specific business needs. The company also offers advanced analytics to help businesses improve their customer experience. 8x8's goal is to provide secure and reliable communication solutions that meet the needs of businesses handling sensitive information.

Campbell, CaliforniaHeadquarters
1987Year Founded
$253.1MTotal Funding
IPOCompany Stage
Data & Analytics, Enterprise Software, CybersecurityIndustries
1,001-5,000Employees

Risks

Increased competition from emerging players like Five9.
Potential security vulnerabilities from third-party integrations.
Rapid technological advancements may outpace current offerings.

Differentiation

8x8 holds over 125 patents, showcasing its commitment to innovation.
Recognized as a leader in Unified Communications by Gartner for 13 consecutive years.
Offers a comprehensive platform unifying customer engagement and internal communications.

Upsides

AI-powered insights enhance decision-making and customer satisfaction.
Video engagement capabilities offer dynamic and personalized customer interactions.
Strong global presence with support in over 55 countries.

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