Business Systems Manager
Panopto- Full Time
- Senior (5 to 8 years)
Candidates should possess 5+ years of experience in systems administration, business systems support, or Marketing/Sales/Customer Success operations, with a strong foundation in no-code/low-code platforms, and 5+ years of (Certified) Salesforce administration experience at a high-growth SaaS company. Proficiency in standard Salesforce functions, including native and custom objects, page layouts, validation rules, workflows, alerts, process builder actions, 3rd-party technology integrations, user management, roles, profiles, permission sets, sharing rules, and security settings is required, along with working knowledge of Marketing tools such as Marketo, 6Sense, Outreach, and data enrichment tools like ZoomInfo and Clearbit, as well as Customer Success tools like Gainsight or a similar CSP, Front, Cerb, Zendesk, and experience with operational tools such as Asana and Slack integrations.
As a Senior RevOps Analyst, GTM Systems, you will translate business needs into scalable configurations, including automations, workflows, user roles, dashboards, and frameworks, working closely with GTM leaders and various subject matter experts to identify, configure, and deploy new business processes. You will customize and configure Salesforce to align with business requirements, creating and modifying fields, page layouts, and other functionalities, and collaborate with internal teams to deliver solutions focused on best practices and user experience. Additionally, you will drive towards simple solutions to complex problems, prioritizing tasks and delivering results in an agile environment utilizing sandbox architecture to manage releases.
Password management and secure access solution
1Password provides a password management and secure access solution that helps businesses manage and protect their sensitive information. The platform allows employees to securely access applications and share important data like logins and documents while keeping other information private. It operates on a subscription model, offering various plans to meet the needs of different organizations. 1Password integrates with existing identity and access management systems such as Azure AD and Okta, enabling automatic employee provisioning and enhancing security without disrupting workflow. The goal of 1Password is to help businesses improve their cybersecurity measures while ensuring ease of use and maintaining productivity.