[Remote] Sr. Revenue Operations Business Analyst at ZipRecruiter

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Employment Services, SaaSIndustries

Requirements

Bachelor’s degree or higher in related field
5+ years of Revenue or Sales Operations (or related discipline)
3+ years of Salesforce Platform experience, including hands-on configuration, Sales Cloud, Service Cloud, and Salesforce Reports & Dashboards

Responsibilities

Facilitate meetings to understand business pain points, synthesize discussions, and circulate meeting decisions and action items with clear objectives and success measures
Partner with business process experts to write business requirements and create process flows to translate into functional compensation design; engage with project stakeholders for alignment and feedback
Conduct gap analysis to provide recommendations, analytical insights, and process improvements to meet business needs through system automation
Lead system-related projects focusing on key strategic initiatives related to Sales Enablement technology systems, responsible for end-to-end implementation and planning
Organize and facilitate Scrum stand-up meetings, reviews, estimation, retrospectives, sprint and release planning, demos, burndown tracking, and other Scrum-related meetings
Partner with key stakeholders to identify how business requirements can be delivered to ensure improved user experience and reduced cost and time impacts
Provide functional, technical, and system design documentation
Facilitate testing of new Salesforce functionality rollouts
Utilize and champion agile techniques to deliver on competing requirements
Partner with other team members to regularly audit data to uncover data integrity issues and/or process improvement opportunities
Develop complex reports and dashboards to support the delivery of business key metrics
Assist the Product Owner and Technical Product Manager in user story creation/prioritization and product Backlog grooming via emergent requirements
Ensure cross-functional coordination (analysts, developers, and testers) is occurring early and often; recommend improvements and assist in changes to best practices
Provide sprint status reporting including JIRA dashboard creation, updating, and monitoring
Complete Salesforce-related tasks as needed for the completion of committed user stories in each sprint
Travel quarterly to Santa Monica or Tempe, Arizona for strategic conversations as required

Skills

Key technologies and capabilities for this role

SalesforceJIRABusiness AnalysisRevenue OperationsData AnalysisAgileSprint ReportingStakeholder ManagementRequirements Gathering

Questions & Answers

Common questions about this position

Is this position remote or hybrid?

The role offers a hybrid work environment, and most US-based positions can also be performed remotely unless exceptions are noted in the Minimum Qualifications.

What are the key skills required for this Senior Business Analyst role?

The position requires a deep understanding of the Salesforce platform, ability to leverage data for business insights, experience with JIRA for sprint status reporting and Scrum processes, and skills in capturing business requirements, conducting gap analysis, and facilitating meetings.

What is the salary or compensation for this position?

This information is not specified in the job description.

What does ZipRecruiter's company culture or mission look like?

ZipRecruiter is a leading online employment marketplace powered by AI-driven smart matching technology, with a mission to actively connect people to their next great opportunity.

What makes a strong candidate for this Sr. Revenue Operations Business Analyst role?

Strong candidates will have deep Salesforce expertise, experience balancing Product Owners and Technical Product Managers, proficiency in Scrum facilitation including JIRA dashboards and sprint planning, and the ability to provide thought leadership on industry best practices.

ZipRecruiter

Online job search and recruitment platform

About ZipRecruiter

ZipRecruiter connects job seekers with employers through an online employment marketplace. The platform allows users to search millions of job listings and apply with a single click, simplifying the hiring process. A key feature is "Phil," an AI-driven personal recruiter that assists job seekers by helping them find opportunities, offering application tips, and providing updates on their application status. ZipRecruiter serves a wide range of clients, from small businesses to large enterprises, enabling employers to post jobs, search for candidates, and manage applications efficiently. The company operates on a subscription model, where employers pay to access job listings and the candidate database. This model supports ongoing improvements to their technology and services. ZipRecruiter stands out from competitors with its user-friendly interface, advanced AI capabilities, and strong customer support, aiming to make job searching and hiring more effective for everyone.

Santa Monica, CaliforniaHeadquarters

2010Year Founded

$261.7MTotal Funding

IPOCompany Stage

Consulting, EducationIndustries

1,001-5,000Employees

Benefits

Competitive Compensation

Health, Dental & Pet Insurance

Flexible Time Off

Generous Parental Leave

Volunteer Program

Risks

Increased competition from AI-driven platforms like LinkedIn and Indeed.

Economic uncertainties may reduce hiring budgets, impacting subscription revenue.

AI integration raises privacy concerns and regulatory scrutiny affecting operations and trust.

Differentiation

ZipRecruiter's AI-driven recruiter 'Phil' offers personalized job search assistance 24/7.

The platform's user-friendly interface simplifies the hiring process for employers and job seekers.

ZipRecruiter's subscription model provides a steady revenue stream for continuous technology investment.

Upsides

Integration with iCIMS ATS enhances recruitment efficiency and reduces candidate drop-off rates.

Acquisition of Breakroom boosts employer branding and attracts more job seekers.

2024 Labor Market Outlook report helps tailor services to emerging industry demands.

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