Product Manager

Salary: [Not Specified] Location Type: [Not Specified] Employment Type: [Not Specified]

Position Overview

OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users—including readers, fans, players, and shoppers—engaged and up to date by delivering billions of messages daily.

One in five new apps launched using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Eventbrite, Tribune, and many more—from startups and small businesses just getting off the ground to established companies communicating with millions of customers.

We’re Series C, venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate. We offer remote work as the default option in the United States (California, Colorado, Massachusetts, New York, New Jersey, Oregon, Pennsylvania, Texas, Utah, and Washington), as well as in the UK and Singapore, with plans to expand the locations we support in the future. Some roles are hybrid roles and will be listed as such. We have offices in San Mateo, CA, and London, UK, and offer flex seating options for employees to work together in-person where we don't have offices. Hiring in Singapore is done in partnership with a local PEO.

OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work.

About The Team

Our product team helps build the future of how apps engage their users. We work side-by-side with OneSignal’s engineering team to define APIs, white-board product ideas, and create visual prototypes with our experienced design team. We live and breathe data—leveraging data to validate our hypotheses and the impact of our work.

Responsibilities

• Own the roadmap for your product area: understand and prioritize work so your team is always working on the most impactful initiatives.
• Talk to customers, understand their problems, translate and evaluate these into opportunities for the business.
• Work closely in a cross-functional team to explore ideas, discover the problem space, and shape the solution.
• Validate your hypotheses early and often; know when to prototype, to test, to find more data.
• Dive deep into the technical details of our product and APIs.
• Motivate a group of smart people to deliver products and experiences that users love.
• Identify product, organizational, and process opportunities and drive these, without direction and resourcing.
• Work with Product Marketing and the rest of the OneSignal organization to drive field enablement and customer adoption.

Requirements

• 6+ years of product experience operating at scale in a tech company or fast-growing startup.
• Strong design skills - familiarity with at least one common design tool (we use Figma).
• Strong technical orientation - familiarity with coding. You don’t need to be a CS major, but you should have a strong quantitative and technical background and be able to navigate your way through the more complex technical requirements of the OneSignal platform.
• Strong data analytics skills (Strong SQL skills a bonus) and the ability to formulate and structure complex analyses to answer key product questions.
• A demonstrated track record of delivering high-quality products at scale.
• Resourcefulness, ability to act autonomously, with urgency and excitement to tackle new challenges.
• Business sense - you can ruthlessly prioritize ways to build the company and work with our business teams to quantify the value of different features.
• Strong communication (written & verbal) & collaboration skills.
• Experience in the following areas are a plus: B2B SaaS that supports Freemium up to Enterprise level customers. Experience.