[Remote] Senior Product Manager - Digital Growth at Dutchie

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cannabis, Technology, FintechIndustries

Requirements

5+ years of experience in product management, with a proven track record of driving revenue growth through checkout optimization
Experience with consumer shopping experiences and a track record of building and optimizing them
Experience with payment processing and a deep understanding

Responsibilities

Develop, sell, and execute a roadmap of innovative bank payment experiences across all digital ordering channels to revolutionize the way consumers pay for cannabis orders
Maximize the value of loyalty by integrating sign-up and redemption flows directly into the checkout experience
Conduct in-depth user research and analysis to identify friction points and opportunities for improvement in the checkout process
Be the single-threaded owner for key performance indicators (KPIs) related to checkout conversion, payments share of wallet, average order value, and logged-in shopping rate
Collaborate closely with design, engineering, marketing, and data teams to implement and iterate on checkout features and enhancements
Work cross-functionally with product and design teams across the Dutchie suite to optimize the in-store and online shopping experience
Be the subject matter expert on industry trends and best practices in e-commerce and payments to inform product strategy
Create a best-in-class checkout experience by defining and executing a vision that is frictionless, innovative, and sets the bar for digital shopping standards
Increase checkout conversion by owning the late-stage product experience across all channels to minimize cart abandonment and maximize purchase completion
Maximize loyalty & rewards value by driving loyalty signups, clearly demonstrating the value of loyalty to users, and driving them to redeem as many rewards and loyalty points as possible
Increase payments share of wallet by driving adoption of the Pay by Bank product and integrating seamless cashless payment options into every digital ordering workflow
Increase average order value by leveraging the personalization engine to implement cart toppers, gamified deals, and discounts within the checkout flow
Maximize logged-in shopping rate by driving users to create accounts and log in throughout the shopping funnel

Skills

Key technologies and capabilities for this role

Product ManagementRevenue GrowthCheckout OptimizationE-commerceMobile AppKioskDigital PaymentsLoyalty ProgramsConversion OptimizationCart AbandonmentUser Experience

Questions & Answers

Common questions about this position

What is the compensation for this Senior Product Manager role?

This information is not specified in the job description.

Is this Senior Product Manager position remote or does it require office work?

This information is not specified in the job description.

What skills are required for the Senior Product Manager - Digital Growth role?

This information is not specified in the job description.

What is the company culture like at Dutchie for this role?

This is a high-impact role within the Digital Shopping team with high visibility, frequent opportunities to work directly with the C-suite, and a high demand but very high reward working environment in the fastest-growing areas of Payments and Loyalty.

What makes a strong candidate for this Senior Product Manager position?

Strong candidates will have experience driving revenue growth, optimizing customer-facing checkout experiences, and executing roadmaps in digital payments and loyalty, particularly in high-growth environments like e-commerce and mobile.

Dutchie

Technology solutions for cannabis dispensaries

About Dutchie

Dutchie provides technology solutions tailored for the cannabis industry, focusing on both medicinal and recreational dispensaries. Their product offerings include Point of Sale (POS) systems, e-commerce platforms, payment solutions, and insurance services, all designed to help dispensaries manage operations, comply with regulations, and enhance customer experiences. The POS systems, previously known as LeafLogix and Greenbits, facilitate smooth transactions while ensuring adherence to local laws. The e-commerce platform allows customers to conveniently order cannabis products for delivery or pickup. Dutchie's business model is based on software as a service (SaaS), charging dispensaries a subscription fee and earning revenue through transaction fees. The company's goal is to make cannabis safe and accessible for everyone, emphasizing compliance and legality in all operations, while also supporting social change initiatives like the Last Prisoner Project.

Bend, OregonHeadquarters

2017Year Founded

$586.6MTotal Funding

SERIES_DCompany Stage

Consumer Software, Social Impact, LegalIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Stock Options

Unlimited Paid Time Off

Risks

Mastercard's debit-card ban may limit Dutchie's payment processing options.

Ongoing legal dispute with ScanSource could result in financial liabilities for Dutchie.

Reduced valuation in recent investment round may indicate financial instability concerns.

Differentiation

Dutchie offers a comprehensive cannabis technology platform including POS, e-commerce, and insurance.

The company provides a Bitcoin-based payment processing service, unique in the cannabis sector.

Dutchie's self-branded POS system, Dutchie POS, enhances its market position with in-house solutions.

Upsides

Recent $100M investment indicates strong investor confidence and potential for expansion.

Launch of Dutchie POS and Dutchie Pay offers a comprehensive platform for dispensary management.

Formation of an insurance team could attract more clients and enhance service offerings.

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