SmartBear

Senior Manager, Revenue Operations

Somerville, Massachusetts, United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Software Development, Enterprise SoftwareIndustries

Requirements

The ideal candidate will possess strategic thinking abilities to translate data insights into actionable business strategies. Strong leadership skills with a focus on team development and mentorship are essential, along with excellent analytical and problem-solving abilities. Exceptional communication and interpersonal skills are required to influence stakeholders at all organizational levels. Hands-on experience with CRM systems, preferably Salesforce.com, and a minimum of 5 years in Sales Operations, Revenue Operations, or a related field are necessary. Prior management experience is a mandatory requirement for this role.

Responsibilities

The Senior Manager of Revenue Operations will partner with sales leadership to develop and implement strategies for sales team productivity and effectiveness, aiming to achieve business and financial goals. Key responsibilities include leading territory planning, refining coverage models, driving territory design, and account prioritization to maximize revenue potential. The role involves working with the Indirect Sales team to operationalize strategic initiatives and track their success. Collaboration with cross-functional teams like marketing and SDRs to monitor, analyze, and improve the entire sales funnel, including top-of-funnel performance, is crucial. This position requires continual streamlining and improvement of practices, processes, policies, tools, and templates to support efficiency and scalability. Defining weekly, monthly, and quarterly objectives for the sales team and identifying, leading, and operationalizing strategic internal projects to enhance sales productivity, visibility of key metrics, and establish widespread adoption are also key duties. Additionally, the role involves collaborating with cross-functional teams to enhance upsell, cross-sell, and renewal processes.

Skills

Revenue Operations
Sales Process Optimization
Sales Strategy
Territory Planning
Account Prioritization
Sales Funnel Analysis
Sales Process Improvement
Sales Management

SmartBear

Tools for web and API testing

About SmartBear

SmartBear provides a suite of tools for web and API testing, performance monitoring, and test management aimed at improving the quality and performance of software applications. Their products help developers and testers ensure that applications are reliable, secure, and perform well. These tools support various testing types, including functional and performance testing, and are designed to integrate with popular development environments like Jira and CI/CD pipelines. SmartBear differentiates itself by offering a comprehensive range of solutions that cater to modern development practices such as Agile and DevOps, making it easier for teams to deliver high-quality software efficiently. The company's goal is to be a trusted partner in the software development community, helping over 6 million users and 22,000 companies worldwide achieve their software quality objectives.

Somerville, MassachusettsHeadquarters
2003Year Founded
$21.5MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Flexible Work Hours
Paid Vacation
Professional Development Budget

Risks

Increased competition from AI-driven testing tools like Testim and Mabl.
Integration challenges from the QMetry acquisition could disrupt services.
Strategic shifts under new CEO Dan Faulkner may unsettle customer relationships.

Differentiation

SmartBear offers a comprehensive suite of tools for web and API testing.
The company integrates seamlessly with popular development environments like Jira and CI/CD pipelines.
SmartBear supports modern practices like Agile and DevOps for efficient software delivery.

Upsides

SmartBear's acquisition of QMetry enhances its AI and test management solutions.
The company is recognized as a leader in API management by Gartner in 2024.
SmartBear's tools are trusted by over 22,000 companies in 194 countries.

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