Skio

Director of Performance Marketing

United States

Not SpecifiedCompensation
Expert & Leadership (9+ years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Apparel & Accessories, E-commerce, Outdoor RecreationIndustries

Requirements

The Director of Performance Marketing must be a self-motivated, digitally-oriented marketing leader with exceptional organizational and leadership skills and deep expertise in DTC or e-commerce businesses. They need to be an outstanding manager of people with strong interpersonal and communication skills, capable of getting the best out of direct reports. Meaningful experience with direct mail, paid social, and influencer marketing is required, along with an aptitude for problem-solving, decision-making, and driving insights through a solid background in data, analytics, 3rd party reporting, post-attributed reporting, Google Analytics, and/or other data tools. An entrepreneurial mindset, critical and analytical thinking, comfort with models and data, and a progressive approach to cutting-edge performance marketing innovations are essential. Excellent active listening skills and effective time management are also necessary.

Responsibilities

The Director of Performance Marketing will oversee the growth, performance, and optimization of the company’s performance marketing channels, focusing on customer acquisition, retention, and revenue generation. This role involves working closely with the VP of DTC and CFO to manage the direct response marketing mix, including direct mail, paid social, influencer, paid search, retargeting, affiliate, SEO, email, SMS, and emerging channels like TikTok, OTT, and CTV. The DPM is responsible for the performance of in-house performance marketing team members and agency/contract partners. They will develop strategies to drive customer acquisition at scale, improve site visitation, maximize conversion rates, and increase repeat purchase rates in partnership with the marketing team. This role includes reporting on the performance of all performance marketing channels and campaigns, managing related budgets, and overseeing management platforms. Additionally, the DPM is responsible for channel attribution, improving LTV and acquisition models, understanding channel overlap with Retail and Wholesale, and driving channel innovation.

Skills

Direct Mail
Paid Social
Influencer Marketing
Paid Search
Retargeting
Affiliate Marketing
SEO
Email
SMS
TikTok
OTT
CTV
In-house Team Management
Agency/Contract Management
Performance Marketing Strategy

Skio

Subscription service platform for e-commerce businesses

About Skio

Skio provides subscription services tailored for businesses, particularly those using the Shopify platform. Their system allows companies to easily implement and manage subscriptions, making the transition from other providers straightforward. Skio's platform is designed to be user-friendly for both customers and businesses, which helps streamline the subscription process. What sets Skio apart from competitors is its strong focus on customer service; clients appreciate the team's quick responses and their ability to introduce new features based on feedback. The goal of Skio is to enhance the e-commerce experience for brands by offering efficient subscription solutions that foster trust and satisfaction among its diverse clientele.

San Francisco, CaliforniaHeadquarters
2021Year Founded
$6.3MTotal Funding
SEEDCompany Stage
Consumer Software, Fintech, Consumer GoodsIndustries
51-200Employees

Risks

Competition from Recharge and Bold Commerce threatens Skio's market share.
Reliance on Shopify poses a risk if Shopify develops its own features.
Potential scalability issues could impact Skio's customer service reputation.

Differentiation

Skio offers a user-friendly subscription platform for Shopify businesses.
The company is praised for excellent customer service and responsiveness.
Skio supports over 1029 brands, including Unilever and Bulletproof.

Upsides

Increased demand for customizable subscription solutions benefits Skio's platform.
AI-driven analytics integration can enhance customer retention strategies.
Shopify's API updates allow for better Skio integration.

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