Director, Commercial Operations

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Health Tech, Telehealth, Nutrition, Food ServiceIndustries

Requirements

The ideal candidate will have a strong blend of operational rigor, strategic insight, and cross-functional leadership experience, preferably in a regulated, multi-stakeholder environment like healthcare technology. Experience with Salesforce implementation and a data-driven, systems-oriented approach are essential.

Responsibilities

The Director of Commercial Operations will architect and lead the commercial operations infrastructure, supporting the end-to-end commercial lifecycle from sales and implementation to client success, marketing, and renewals. This role involves shaping systems, workflows, and analytics to power the go-to-market engine, designing scalable workflows, and driving data-informed decision-making. Responsibilities include partnering with senior leaders to optimize the commercial lifecycle, advising executive leadership on strategic initiatives, and collaborating with various teams to develop performance dashboards.

Skills

Commercial Operations

Sales Operations

Business Development

Strategic Planning

Data Analysis

Cross-functional Collaboration

Team Leadership

Budget Management

Process Improvement

CRM

Salesforce

GTM Strategy

Foodsmart

Personalized nutrition and meal planning platform

About Foodsmart

Foodsmart offers a platform that helps individuals and families improve their nutrition and meal planning through dietary assessments and nutrition counseling from dietitians. Users receive personalized meal plans and can order healthy food directly to their homes via partnerships with delivery services like Instacart and Grubhub. What makes Foodsmart unique is its combination of meal planning, nutrition advice, and food delivery in one service, catering to those with specific health needs and families seeking healthier options. The company's goal is to empower people to make better dietary choices and enhance their overall health.

San Francisco, CaliforniaHeadquarters

2010Year Founded

$301.4MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Food & Agriculture, Healthcare, Consumer GoodsIndustries

201-500Employees

Benefits

Competitive compensation

Unlimited PTO

Flexible working hours

Flexible working location

Paid health insurance

Monthly gym subsidies

Daily lunch allowances

Risks

Legal challenges from TCPA violations could harm reputation and incur financial penalties.

Dependence on major food delivery partners poses risk if partnerships are disrupted.

Rapid expansion may strain operations and affect service quality.

Differentiation

Foodsmart integrates dietary assessments, nutrition counseling, and food delivery in one platform.

Partnerships with Instacart, Grubhub, and Walmart enhance Foodsmart's food delivery capabilities.

Foodsmart's Foodscripts program allows dietitians to prescribe meals like medications.

Upsides

Raised $200M to expand operations and reach more patients with telenutrition services.

Growing demand for personalized nutrition solutions boosts Foodsmart's market potential.

Partnership with Instacart shows improved health outcomes for obesity and diabetes patients.

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