Senior Manager, Human Resources at TripArc

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

N/AIndustries

Requirements

Bachelor’s degree in Human Resources, Business, or a related field (HR certification is an asset)
5 years of progressive HR leadership experience in a fast-paced, high-growth, or entrepreneurial environment
Experience with both Canadian and US Employment Laws
Strong knowledge of Canadian and U.S. employment laws
Proven ability to build trusted relationships with senior leaders and influence decision-making
Demonstrated ability to balance strategic thinking with operational execution
Results-oriented mindset with a track record of driving initiatives from concept to completion
Exceptional communication and interpersonal skills; able to engage and inspire teams
Comfortable navigating ambiguity and thriving in a dynamic, matrixed environment
High integrity, strong moral character, and a passion for creating positive impact
Proficiency in Microsoft Office and HRIS systems; experience using data to inform HR decisions is a plus

Responsibilities

Collaborate with the Talent Acquisition team to attract, select, and retain top-tier talent
Develop and implement workforce planning and succession strategies aligned with long-term business goals
Partner with leaders to assess talent needs and streamline hiring processes for efficiency and impact
Coach managers and senior leaders on performance evaluations, career development, and leadership effectiveness
Lead talent assessment initiatives to support data-driven decisions around development, promotions, and succession
Drive performance management programs that foster continuous improvement, accountability, and excellence
Champion initiatives that build an inclusive, high-performance culture and enhance employee experience
Support recognition programs that celebrate achievements and reinforce company values
Provide expert guidance on complex employee relations matters, including conflict resolution, investigations, and disciplinary actions
Foster a positive and respectful work environment through proactive issue resolution
Act as a strategic HR advisor, ensuring policies and programs align with business priorities
Oversee compensation, benefits, and payroll administration in collaboration with internal teams
Ensure compliance with Canadian and U.S. employment laws, staying ahead of emerging trends and risks

Skills

Key technologies and capabilities for this role

Talent AcquisitionWorkforce PlanningSuccession PlanningPerformance ManagementTalent DevelopmentLeadership CoachingEmployee EngagementEmployee RelationsConflict ResolutionHR ComplianceCompensation AdministrationBenefits Administration

Questions & Answers

Common questions about this position

What experience is required for the Senior Manager, Human Resources role?

Candidates need a Bachelor’s degree in Human Resources, Business, or a related field (HR certification is an asset), 5 years of progressive HR leadership experience in a fast-paced, high-growth, or entrepreneurial environment, and experience with both Canadian and US employment laws.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What kind of work environment can I expect at TripArc?

The role is in a fast-paced, high-growth environment where you thrive navigating ambiguity in a dynamic, matrixed setting, championing an inclusive, high-performance culture.

What makes a strong candidate for this HR manager position?

Strong candidates have proven ability to build trusted relationships with senior leaders, balance strategic thinking with operational execution, exceptional communication skills, and a results-oriented mindset with high integrity.

TripArc

Digital platform for luxury travel booking

About TripArc

TripArc operates in the luxury travel market by providing digital platforms that simplify the booking process for travel agencies and tour operators. Its main offerings, ADX and TMT, connect these agencies with a variety of travel services, including flights, cruises, hotels, and tours, while ensuring competitive pricing and exclusive deals. The platforms utilize advanced technology to enhance the user experience, making bookings more efficient. TripArc differentiates itself from competitors by negotiating direct net rate contracts and commissionable rates with travel service providers, allowing it to offer better pricing and additional amenities to its partners. The company's goal is to streamline the luxury travel booking process, unlocking more value for travel brands and their affluent clients.

Toronto, CanadaHeadquarters

N/AYear Founded

VENTURE_UNKNOWNCompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

AI-driven platforms may disrupt traditional booking, affecting TripArc's demand.

Diversity focus in travel industry pressures TripArc to enhance diversity initiatives.

New ventures by former executives pose competitive threats to TripArc's market share.

Differentiation

TripArc offers exclusive deals through its platforms ADX and TMT.

The company negotiates direct net rate contracts for better pricing.

TripArc focuses on high-net-worth clients, enhancing luxury travel experiences.

Upsides

Increased demand for personalized travel boosts TripArc's AI-driven itinerary planning.

'Workcations' trend allows TripArc to target remote workers seeking luxury travel.

Sustainability focus attracts eco-conscious high-net-worth clients to TripArc's platforms.

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