Account Manager
Clipboard Health- Full Time
- Entry Level & New Grad
Candidates should possess a client-centered advocacy mindset, demonstrating a passion for delivering exceptional experiences for hospitals and veterinary professionals, ensuring their needs are met and that they feel supported on the Roo platform. They should be adept at building lasting, trust-based relationships and fostering a sense of community among our users, while also exhibiting proactive problem-solving skills to anticipate challenges and address issues swiftly. Adaptability and the ability to thrive in a collaborative, fast-paced environment are essential, as are a growth-oriented professional approach to each interaction and a desire to learn and improve.
Account Managers will operate within a collaborative, fast-paced environment focused on proactive support and user satisfaction, partnering closely with Business Development, Finance, and Client Support teams to fulfill immediate needs, resolve user inquiries, and drive high retention numbers from our existing providers on the Roo platform, ultimately contributing to the growth of the community through continuous improvement and active, solutions-oriented support.
Job matching platform for veterinary professionals
Roo.vet is a job search platform tailored for veterinary professionals, connecting them with animal hospitals and clinics. It allows veterinarians and veterinary technicians to work shifts at various locations, helping them find the right job fit through real-world trials. This approach addresses the challenge of job matching in the veterinary industry, which is growing due to increased pet ownership. Roo.vet also provides resources for relief vets, ensuring they are informed about their responsibilities as independent contractors.