[Remote] Associate HR Operations & Payroll Manager at Pacvue

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

eCommerce, Technology, SoftwareIndustries

Requirements

5+ years of experience

Responsibilities

Maintain accurate and compliant employee data in the HRIS (e.g., BambooHR), including job changes, compensation updates, org structure, and approvals
Administer time and attendance systems (timesheets, PTO, and manager approvals) and resolve exceptions promptly
Enhance and build upon onboarding, offboarding and employee lifecycle processes, ensuring timely completion of documentation, eligibility verification, and systems access
Manage employee support requests and ensure timely, high-quality responses
Develop and maintain SOPs, checklists, and controls that meet audit, privacy, and compliance standards across HR functions
Partner cross-functionally with HRBPs, Talent, Payroll, and Benefits to ensure smooth operations and consistent employee experiences
Identify, document, and implement process improvements to increase accuracy, efficiencies/reduce manual work, and enhance service delivery
Build and deliver recurring reports and dashboards (headcount, turnover, PTO, compensation changes) and ensure alignment across HRIS, payroll, and Finance systems
Troubleshoot data or integration issues between HR systems and external vendors; collaborate with IT on system enhancements and data integrity initiatives
Support system testing, audits, and compliance reporting as needed
Serve as a backup for end-to-end U.S. payroll processing, ensuring accuracy and timeliness when primary coverage is unavailable
Partner with external vendors to support global payroll administration and maintain compliance across multiple countries
Assist with reconciliations between HRIS, payroll, and Finance to ensure data accuracy and consistency

Skills

Key technologies and capabilities for this role

HR OperationsPayroll ManagementData IntegrityHR Systems AdministrationEmployee OnboardingComplianceProcess ImprovementGlobal Payroll CoordinationFinance CollaborationHRIS

Questions & Answers

Common questions about this position

What is the salary or compensation for the Associate HR Operations & Payroll Manager role?

This information is not specified in the job description.

Is this HR Operations role remote or does it require office work?

This information is not specified in the job description.

What key skills are required for the Associate HR Operations & Payroll Manager position?

Key skills include maintaining accurate employee data in HRIS like BambooHR, administering time and attendance systems, managing onboarding/offboarding processes, handling employee support requests, and developing SOPs for compliance.

What is the company culture like at Pacvue?

Pacvue has an energetic and passionate team focused on collaboration, innovation, learning from talented mentors, and rapid growth in the fast-paced eCommerce industry.

What makes a strong candidate for this HR Operations role?

Strong candidates operate with limited guidance, partner cross-functionally with teams like Finance, HRBPs, IT, and external providers, and contribute to process improvements for scalability and operational excellence.

Pacvue

eCommerce advertising and sales optimization platform

About Pacvue

Pacvue provides eCommerce solutions that focus on optimizing advertising and sales for online retailers. Its software platform includes tools for campaign automation, sales analytics, and digital shelf optimization, which help clients manage their online advertising campaigns more effectively. By automating repetitive tasks and centralizing key metrics, Pacvue allows businesses to save time and improve their sales performance. Unlike many competitors, Pacvue emphasizes education and support through resources like Pacvue University, which offers self-guided courses and accreditations. The company's goal is to empower eCommerce businesses, from small entrepreneurs to large enterprises, to succeed in the competitive online marketplace.

Seattle, WashingtonHeadquarters

2018Year Founded

$1.1MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, Consumer SoftwareIndustries

201-500Employees

Benefits

Unlimited Paid Time Off

Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Life Insurance

Pet Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Parental Leave

Paid Vacation

Risks

Emerging eCommerce platforms with similar tools could erode Pacvue's market share.

Rapid AI development may outpace Pacvue's integration capabilities, risking competitive edge loss.

Economic downturns could reduce demand for eCommerce advertising solutions, impacting revenue.

Differentiation

Pacvue offers a comprehensive platform integrating retail media, commerce operations, and advanced measurement.

The company provides specialized services like Revenue Recovery, enhancing its value proposition.

Pacvue University offers educational resources, supporting client success and satisfaction.

Upsides

AI-driven personalization in eCommerce enhances customer engagement and conversion rates.

Retail media networks expansion provides new opportunities for Pacvue's advertising solutions.

Omnichannel retail strategies offer growth potential for platforms integrating online and offline experiences.

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