Senior Manager, Customer Analytics at Wonder

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Food & Beverage, BiotechnologyIndustries

Skills

Key technologies and capabilities for this role

Customer AnalyticsCustomer SegmentationData AnalysisMarketing ActivationDigital PersonalizationBusiness AcumenStakeholder Management

Questions & Answers

Common questions about this position

What is the employment type for this Senior Manager role?

This is a full-time position.

Is this role remote or does it require office work?

This information is not specified in the job description.

What are the key responsibilities for the Senior Manager of Customer Analytics?

Key responsibilities include defining and managing the analytical agenda for customer retention and loyalty, translating learnings into strategic recommendations, collaborating with Digital Product and Marketing Ops on customer data improvements, recommending qualitative research, and developing the Customer Reporting Suite.

What is the company culture like at Blue Apron?

Blue Apron fosters a collaborative environment with teams of industry pioneers across technology, culinary, and logistics, focused on innovation, reshaping the food industry, and making mealtime memorable while investing in communities.

What makes a strong candidate for this Senior Manager position?

A strong candidate will have expertise in customer analytics, segmentation, cohort analysis, and translating insights into actionable strategies, with the ability to collaborate across marketing, digital, and merchandising teams.

Wonder

Curated multi-restaurant meal delivery service

About Wonder

This company excels in the food delivery industry by offering a distinctive approach that allows customers to enjoy a curated selection of meals from top chefs and restaurants, all through a single delivery. Its commitment to enhancing dining convenience through advanced on-site cooking technology and efficient delivery systems positions it as a leader in its sector. Working here, one would be part of a team that values streamlined service delivery and culinary excellence, making it an attractive employer for those passionate about food technology and customer satisfaction.

New York City, New YorkHeadquarters

2018Year Founded

$1,507.7MTotal Funding

LATE_VCCompany Stage

Consumer Software, Design, EducationIndustries

1,001-5,000Employees

Benefits

Competitive Salary Package

Equity and 401K matching

Medical Plan

Dental Plan

Vision Plan

Risks

Increased competition from Uber Eats and DoorDash could impact Wonder's market share.

Integration challenges from Grubhub acquisition may affect service quality and efficiency.

Rising fuel costs could increase operational expenses for Wonder's truck-based model.

Differentiation

Wonder operates truck-based restaurants, ensuring fresh, on-site food preparation.

Wonder's acquisition of Grubhub expands its market presence and delivery capabilities.

Partnerships with local farms enhance food quality and appeal to health-conscious consumers.

Upsides

Wonder raised $950M in Series C funding, boosting its growth potential.

Integration of AI for route optimization can reduce costs and improve delivery times.

The trend of ghost kitchens allows Wonder to expand menu offerings without physical space.

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