[Remote] Analyst/Senior Analyst, Customer Insights at Arcadia

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, SoftwareIndustries

Requirements

Experience and familiarity with medical economics and quality
Comfortable speaking with internal stakeholders about their goals and objectives and translating those into concrete deliverables
Experience analyzing claims data
Experience with project planning and timeline management on complex analytic projects
Ability to query and manipulate relational databases with SQL or SAS
Experience with a business intelligence dashboarding tool such as QuickSight, Tableau, or Power BI
Agerness to learn, a detail-oriented mindset, and a creative approach to problem solving

Responsibilities

Develop data models to support Arcadia's products and analytics
Deliver customer facing dashboards utilizing Amazon’s QuickSight product
Work with Senior / Lead Analyst to build out product components using Snowflake, dbt, and SAS
Collaborate with talented colleagues – Product Managers, Analysts, and Data Scientists – across teams
Maintain strong support for 1-2 core Arcadia analytical products
Handle scoping and roadmapping asks from Product Management
Manage multiple customer questions related to core analytical products
Analyze large data sets on Arcadia’s custom data model built by analysts for analysts
Create value add IP, including predictive models, and quickly distribute it to Arcadia customers
Support a variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity

Skills

Key technologies and capabilities for this role

Data AnalysisSQLRedshiftQuickSightData ModelingBusiness IntelligenceHealthcare Analytics

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a full-time remote position.

What skills are required for the Analyst/Senior Analyst role?

Required skills include experience analyzing claims data, ability to query relational databases with SQL or SAS, experience with BI dashboarding tools like QuickSight/Tableau/Power BI, experience with medical economics and quality, and comfort speaking with stakeholders to translate goals into deliverables.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the team structure like for this position?

The role reports to the Director of Analytics and involves collaborating with talented colleagues including Product Managers, Analysts, and Data Scientists across teams, as well as working with Senior/Lead Analysts.

What makes a strong candidate for this Customer Insights Analyst role?

A strong candidate loves data, is passionate about improving healthcare delivery, has eagerness to learn, a detail-oriented mindset, creative problem-solving, and ideally experience with government agencies or behavioral healthcare providers.

Arcadia

Data-driven healthcare solutions and analytics

About Arcadia

Arcadia focuses on improving healthcare outcomes through data-driven solutions in the healthcare sector, particularly in population health management. The company analyzes and manages the health outcomes of groups of people, serving clients such as healthcare providers, insurance companies, and government agencies. Its main product is a data platform that uses big data technology to process and store large volumes of healthcare data, allowing organizations to access and analyze this information effectively. This leads to better decision-making and enhanced patient care. Unlike many competitors, Arcadia offers a comprehensive suite of tools and consulting services that help clients optimize their use of the platform, particularly in areas like STARS HEDIS and risk adjustment accuracy. The goal of Arcadia is to improve efficiency in healthcare delivery, reduce disparities, and achieve better health outcomes for populations.

Boston, MassachusettsHeadquarters

2002Year Founded

$28.7MTotal Funding

DEBTCompany Stage

Consulting, HealthcareIndustries

501-1,000Employees

Benefits

Flexible Work Hours

Unlimited Paid Time Off

Risks

Integration challenges from CareJourney acquisition may disrupt operations.

Departure of former CTO Jonathan Cook could impact Arcadia's innovation.

Intensifying competition in healthcare data analytics threatens Arcadia's market share.

Differentiation

Arcadia integrates CareJourney's market intelligence for comprehensive healthcare insights.

Arcadia's platform offers real-time data analysis for improved healthcare decision-making.

Arcadia's generative AI assistant enhances care team efficiency and reduces burnout.

Upsides

Arcadia's acquisition of CareJourney expands its customer portfolio to nearly 200.

The healthcare data market is projected to triple by 2030, benefiting Arcadia.

Arcadia's AI assistant boosts productivity by reducing data interpretation time.

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