Senior Key Account Manager at Thermo Fisher Scientific

Gainesville, Florida, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Microbiology, Diagnostics, HealthcareIndustries

Requirements

Ability to develop and manage account relationships with strategic customers, including deep customer knowledge and understanding of partnership elements
Skills in defining strategic growth opportunities at corporate and facility levels
Capability to drive operational excellence through strong communication, customer support, contract negotiation, and ongoing account management
Experience leading internal cross-functional teams to implement and accomplish goals and commitments
Vision, drive, and interpersonal skills to succeed in a fast-paced, transformational environment
Account management professional operating with a sense of ownership and ability to lead without authority
Technical knowledge on Microbiology product lines, with ability to stay abreast of and communicate customer insights, market trends, and competitive actions

Responsibilities

Develops a trusted advisor relationship with key customer partners and internal Thermo Fisher partners to build and maintain long-term relationships with portfolio of assigned accounts, consistent with MBD’s long-term strategic account strategy. Responsible for developing strong account relationships at an executive level for the purpose of growing sales of branded products
Maintains and constantly enhances technical knowledge on Microbiology product lines while consistently staying abreast of and communicating customer insights, market trends, and competitive actions
Evaluates and expands sales in assigned accounts by introducing MBD solutions for effective microbiology workflow and quality operations
Develops a business plan for each assigned account; monitors and reports progress monthly and develops and implements tactics to exceed sales and margin goals. Monitors business progress and advises MBD US management of results. Takes corrective action when needed to ensure that goals are met
Provides timely and accurate demand forecasting, anticipating changes based on understanding of customer needs
Develops and delivers executive level sales presentations and conducts business reviews with clearly defined action plans to drive mutual accountability with the customer
Works with Supply Chain, Operations and Customer Service in developing the most effective distribution and inventory management system

Skills

Key Account Management

Customer Relationship Management

Contract Negotiation

Strategic Planning

Business Development

Sales

Customer Support

Operational Excellence

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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