Senior Enterprise Customer Success Manager at Quadric

Vancouver, British Columbia, Canada

Quadric Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, Technology, SaaS, FintechIndustries

Requirements

  • Seasoned professional with experience managing largest, most complex enterprise accounts
  • Ability to effectively engage with C-Suite and executive stakeholders
  • Strong executive presence and ability to navigate complexity with a solutions-oriented mindset
  • High ownership to drive retention, revenue growth, and customer value realization
  • Experience partnering closely with Sales, Product, Marketing, and Implementation teams

Responsibilities

  • Become an expert in Quandri's products and clearly communicate their value and impact
  • Understand the fundamentals of the insurance broker landscape and day-to-day personal lines renewals broker processes
  • Provide adoption and change management sessions with customers and their teams on proper product usage
  • Own end-to-end relationships with assigned large enterprise customers as the face and voice of Quandri
  • Build and maintain multithreaded connections at executive, operational, and technical levels
  • Lead strategic conversations, business reviews, and executive alignment sessions that drive customer outcomes

Skills

Customer Success
Account Management
SaaS
Insurance
AI
Renewal Management
Client Relationship
Enterprise Sales

Quadric

Simplifies SoC design for machine learning

About Quadric

Quadric focuses on simplifying the design and programming of System on Chips (SoCs) specifically for machine learning applications. Their main product is the Chimera, a General-Purpose Neural Processing Unit (GPNPU) that combines matrix and vector operations with scalar control code in a single execution pipeline. This design allows developers to avoid splitting application code across different processors, making the development process more efficient. Quadric serves clients in the semiconductor industry, including SoC developers and manufacturers, who need to improve their machine learning capabilities. Unlike competitors, Quadric offers a comprehensive solution that includes both hardware and software tools, such as the Chimera LLVM C Compiler and the Chimera Instruction Set Simulator, enabling developers to design, simulate, and deploy their applications effectively. The goal of Quadric is to enhance the performance and ease of development for machine learning applications on SoCs.

Burlingame, CaliforniaHeadquarters
2017Year Founded
$42.1MTotal Funding
DEBTCompany Stage
Hardware, Enterprise Software, AI & Machine LearningIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Company Equity

Risks

Increased competition from established semiconductor companies threatens market share.
Rapid AI advancements may outpace Quadric's current product offerings.
Potential IP disputes could lead to costly legal battles.

Differentiation

Chimera GPNPU integrates matrix, vector, and scalar operations in one pipeline.
Quadric's GPNPU runs C code, enhancing versatility for neural network operations.
Quadric offers a unified architecture for ML inference and C++ processing.

Upsides

Quadric's Series B funding boosts expansion of engineering and commercial teams.
Partnership with Ams Osram enhances smart sensing solutions for edge applications.
Quadric Developer Studio simplifies AI and ML application development.

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