Syndigo

Senior Director, Revenue Operations

United States

$180,000 – $250,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, SoftwareIndustries

Position Overview

  • Location Type: Not specified
  • Employment Type: Not specified
  • Salary: Not specified
  • Description: Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. The Sr. Director of Revenue Operations will play a pivotal role in shaping and executing the commercial strategy of the company, optimizing sales processes, improving efficiency, and providing insights to drive business growth. This role requires strategic thinking, data-driven decision-making, and strong cross-functional leadership.

Responsibilities

  • Commercial Strategy & Execution: Develop and implement strategies to enhance revenue growth, sales effectiveness, and customer success.
  • Sales Operations & Forecasting: Optimize sales processes, CRM usage, and pipeline management to drive efficiency and predictability. Own commercial booking forecast and communication to Executive Leadership.
  • Quota and Commission Plan Design: Develop and refine commission structures that align with company objectives and sales incentives. Collaborate with Syndigo Accounting/Commissions to help ensure accurate, efficient, effective commissions processing and field communications.
  • Data & Performance Analytics: Establish KPIs, analyze sales performance metrics, and provide actionable insights to leadership.
  • Cross-Functional Collaboration: Partner with marketing, finance, and product teams to align commercial goals with overall business objectives.
  • Team Leadership & Development: Build and mentor a high-performing commercial operations team, fostering a culture of excellence and continuous improvement.

Requirements

  • Education: Bachelor's degree in Business, Finance, Economics, or a related field (MBA preferred).
  • Experience: 10+ years of experience in commercial operations, sales operations, or revenue management.
  • Management Experience: 5+ years of managerial experience.

Application Instructions

  • Not specified

Skills

Sales Operations
Revenue Management
CRM
Forecasting
Quota Management
Commission Plans
KPIs
Sales Performance Analysis
Commercial Operations
Leadership
Team Collaboration
Strategic Planning

Syndigo

Cloud-native platform for digital commerce solutions

About Syndigo

Syndigo provides a cloud-based platform that improves the online shopping experience for various businesses, including retailers, brands, distributors, and manufacturers. Its main offerings include tools for managing product data, enhancing product information, analyzing digital shelf performance, and distributing content effectively. These solutions help clients work more efficiently and scale their operations. Syndigo stands out from competitors by serving a wide range of industries, such as grocery, automotive, and healthcare, with a focus on integrated content distribution and data management. The company's goal is to help businesses succeed in the digital marketplace by providing tailored subscription services and enterprise solutions.

Chicago, IllinoisHeadquarters
1973Year Founded
$3.8MTotal Funding
DEBTCompany Stage
Data & Analytics, Consumer SoftwareIndustries
1,001-5,000Employees

Benefits

Health Insurance
Unlimited Paid Time Off
Disability Insurance
Parental Leave
Adoption Assistance
401(k) Retirement Plan

Risks

Emerging PIM software providers like Agility PIM challenge Syndigo's market position.
New executive appointments may lead to strategic shifts disrupting operations.
Industry-specific challenges in the foodservice vertical could slow Syndigo's growth.

Differentiation

Syndigo offers a comprehensive suite of solutions including MDM, PIM, and PXM.
The Content Experience Hub allows seamless product content management and syndication.
Syndigo serves over 14,000 enterprises across diverse industries globally.

Upsides

Growing demand for digital shelf analytics boosts Syndigo's market potential.
Cloud-native solutions expansion offers Syndigo increased market share opportunities.
Partnerships with companies like Pivotree enhance Syndigo's product content management capabilities.

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