[Remote] Commercial Operations Specialist at Halborn

Canada, Kentucky, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Ability and desire to work in a fast-paced environment and perform against time and quality standards
Bachelor’s degree in Business Administration, Operations, or related field
2+ years of experience in commercial operations, sales support, or contract management
Proficiency in Salesforce and Microsoft Office Suite
Strong attention to detail, organizational skills, and ability to manage multiple priorities
Excellent communication and problem-solving skills
Ability to work collaboratively with cross-functional teams

Responsibilities

Review, validate, and process Statements of Work (SOWs), Change Requests (CRs), and Order Forms for accuracy and completeness
Ensure all documents comply with internal policies, pricing guidelines, and contractual terms
Coordinate with internal stakeholders (Sales, Legal, Finance) to resolve discrepancies or obtain necessary approvals
Manage documents through internal approval and client reviews
Collaborate with the Harbor Legal team on contracts review and execution – including Non-Disclosure Agreements (NDAs) and Master Service Agreements (MSAs), etc
Track upcoming contract renewals and proactively initiate renewal processes
Update Salesforce with renewal details and maintain accurate forecasting data
Monitor and manage renewals processing for applicable solution lines, including sending notifications, monitoring, communications with clients
Prepare renewal documentation and ensure timely execution to avoid service interruptions
Process new reseller opportunities and renewals including liaison with Finance and Reseller teams to confirm licensing and values
Utilize Salesforce Cases functionality to track, prioritize, and resolve requests from internal teams
Manage assigned work queue within Salesforce to ensure timely handling of all tasks and requests
Monitor case status and follow up to ensure service level agreements (SLAs) are met
Maintain accurate records of all commercial transactions in Salesforce and other internal systems
Ensure adherence to company policies, revenue recognition rules, and audit requirements
Conduct periodic data quality checks and implement corrective actions as needed
Act as a liaison between Sales, Finance, Legal, and Operations to ensure smooth execution of commercial processes
Provide guidance to sales teams on process requirements and documentation standards
Assist with opportunity creation ensuring each contract has a correlating opportunity
Validate opportunity data for accuracy on commercial items, including related products/solutions and pricing, and contract terms

Skills

Key technologies and capabilities for this role

SalesforceContract ManagementDocument ProcessingRenewal ManagementCase ManagementSOWChange RequestsOrder FormsNDAsMSAs

Questions & Answers

Common questions about this position

Is this a remote position, or is there an office requirement?

This is a full-time position that can work out of the US or Canada, with no specific office requirement mentioned.

What salary or compensation does this role offer?

This information is not specified in the job description.

What skills or qualifications are required for this role?

Candidates need the ability and desire to work in a fast-paced environment and perform against time and quality standards; experience with Salesforce is essential given the heavy focus on data management, case handling, and opportunity validation there.

What is the company culture like for this role?

This information is not specified in the job description.

What makes a strong candidate for this Commercial Operations Specialist position?

A strong candidate thrives in a fast-paced environment, meets time and quality standards, and has strong organizational skills for managing documents, Salesforce data, renewals, and cross-functional collaboration.

Halborn

Cybersecurity for blockchain and digital assets

About Halborn

Halborn specializes in cybersecurity focused on blockchain technology and digital assets. The firm provides security audits, penetration testing, and consulting services to clients in the digital finance sector, including cryptocurrency exchanges and Decentralized Finance (DeFi) companies. Their services help ensure the security of digital assets and financial infrastructure by addressing the specific security threats associated with blockchain technology. Halborn stands out from competitors due to its deep understanding of both blockchain and traditional financial security, which allows them to offer tailored solutions. The company's goal is to protect businesses from security threats, ensuring the safe operation of digital exchanges and the integrity of smart contract infrastructure.

Miami, FloridaHeadquarters

2019Year Founded

$87.5MTotal Funding

SERIES_ACompany Stage

Cybersecurity, Financial ServicesIndustries

51-200Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Company Equity

Risks

Increased targeting of Bitcoin hot wallets poses risks to Halborn's clients.

AI-powered social media bot farms could introduce new cyber threats.

Ongoing vulnerabilities in smart contracts remain a challenge for Halborn's services.

Differentiation

Halborn specializes in blockchain and digital asset cybersecurity, setting it apart.

The company offers high-level security audits and penetration testing for DeFi clients.

Halborn's expertise in both blockchain and traditional finance security is unique.

Upsides

Growing demand for blockchain security boosts Halborn's market potential.

Partnerships with Tholos and Orion Protocol enhance Halborn's Web3 security reputation.

Tokenized real-world assets present new opportunities for Halborn's security solutions.

Land your dream remote job 3x faster with AI

Try Jobo Free