Senior Data Analyst

Employment Type: Full-Time Location Type: Remote Salary: Not Specified

Position Overview

Dandy is revolutionizing the massive and antiquated dental industry, valued at over $200B. Backed by leading venture capital firms, our mission is to simplify and modernize every function of dental practices through technology. We are building the operating system for dental offices globally, empowering clinicians and their teams with technology, innovation, and world-class support.

We are seeking an experienced Senior Data Analyst to tackle significant challenges in analytics for our Marketing, Sales, and Account Management teams. This role will be instrumental in supporting customer acquisition domestically and internationally, increasing recurring revenue, and improving customer retention. You will work autonomously, leveraging data analysis to provide recommendations that enhance Dandy's service offering.

Responsibilities

• Utilize data analysis skills to reduce ambiguity and solve business problems.
• Develop and share insights that drive improvements in customer acquisition, retention, and overall business performance.
• Define key data metrics, KPIs, and dashboards to ensure clear understanding of business progress and success drivers.
• Facilitate rapid decision-making through ad hoc analysis and by democratizing data via self-service tools (e.g., BI platforms like Looker in partnership with data engineers).
• Design and execute effective A/B experiments to identify opportunities for outcome improvement.
• Act as a strategic thought partner with cross-functional stakeholders.
• Mentor other analysts and contribute to their professional growth.

About You

• Experience: 4+ years of experience in revenue, retention, or customer lifecycle analytics, preferably in a B2B environment.
• Education: BA/BS in a quantitative field (e.g., mathematics, statistics, engineering) with customer empathy, or a BA/BS in behavioral science (e.g., economics, psychology) with strong statistics skills.
• Technical Skills:
  • Excellent SQL and Python skills.
  • Strong communication skills with a proven ability to use data to inform, align, and drive change.
  • Proficiency in navigating ambiguity and delivering value in cross-functional settings.
  • Strong critical thinking, problem-solving, and statistical skills.
  • High degree of autonomy and ownership.
• Bonus Points:
  • Experience with B2B sales pipelines and revenue data from companies like Shopify, Amazon, Uber, Lyft, or Instacart.
  • Strong customer empathy, particularly for dentists.
  • Experience translating vague business problems into statistically rigorous analyses and solutions (e.g., causal inference, predictive modeling).
  • Interest in working and learning in an early-stage company environment.
  • Experience with Looker, Hex, and dbt.

Benefits

For full-time positions, Dandy offers a comprehensive and inclusive benefits package tailored to each country of operation. This typically includes:

• Healthcare
• Dental care
• Mental health support
• Parental planning resources
• Retirement savings options
• Generous paid time off

Company Information

Dandy is an equal-opportunity employer committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristic.