Senior Analyst, Customer Insights

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Health Information Technology, Healthcare AnalyticsIndustries

Requirements

Candidates should have 3+ years of healthcare analytic experience, familiarity with medical economics and quality, and comfort speaking with clients about their goals and objectives. Experience analyzing claims data, querying and manipulating relational databases with SQL, and experience with a business intelligence dashboarding tool such as QuickSight, Tableau, or Power BI is required. Experience working at or with government agencies, behavioral healthcare providers, and familiarity with the AWS platform are preferred.

Responsibilities

The Senior Analyst will develop data models to support Behavioral Health performance monitoring at a population level, deliver customer-facing dashboards utilizing Amazon’s QuickSight Product, support project management, road mapping, and analytics product ideation for multiple customers, and collaborate with colleagues to create value add IP, including predictive models, and quickly distribute it to Arcadia customers. They will also provide direct support to clients with technical healthcare subject matter expertise and coaching, maintain strong support for core clients, and expand their portfolio to multiple customers, while managing multiple customer projects with on-time deliverables of creative insights.

Skills

Data Analysis

SQL

Redshift

Business Intelligence

Data Visualization

Healthcare Analytics

Client Reporting

Requirements Gathering

Technical Healthcare Expertise

Arcadia

Data-driven healthcare solutions and analytics

About Arcadia

Arcadia focuses on improving healthcare outcomes through data-driven solutions in the healthcare sector, particularly in population health management. The company analyzes and manages the health outcomes of groups of people, serving clients such as healthcare providers, insurance companies, and government agencies. Its main product is a data platform that uses big data technology to process and store large volumes of healthcare data, allowing organizations to access and analyze this information effectively. This leads to better decision-making and enhanced patient care. Unlike many competitors, Arcadia offers a comprehensive suite of tools and consulting services that help clients optimize their use of the platform, particularly in areas like STARS HEDIS and risk adjustment accuracy. The goal of Arcadia is to improve efficiency in healthcare delivery, reduce disparities, and achieve better health outcomes for populations.

Boston, MassachusettsHeadquarters

2002Year Founded

$28.7MTotal Funding

DEBTCompany Stage

Consulting, HealthcareIndustries

501-1,000Employees

Benefits

Flexible Work Hours

Unlimited Paid Time Off

Risks

Integration challenges from CareJourney acquisition may disrupt operations.

Departure of former CTO Jonathan Cook could impact Arcadia's innovation.

Intensifying competition in healthcare data analytics threatens Arcadia's market share.

Differentiation

Arcadia integrates CareJourney's market intelligence for comprehensive healthcare insights.

Arcadia's platform offers real-time data analysis for improved healthcare decision-making.

Arcadia's generative AI assistant enhances care team efficiency and reduces burnout.

Upsides

Arcadia's acquisition of CareJourney expands its customer portfolio to nearly 200.

The healthcare data market is projected to triple by 2030, benefiting Arcadia.

Arcadia's AI assistant boosts productivity by reducing data interpretation time.

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