Senior Client Delivery Lead - Data at Kraken

Melbourne, Victoria, Australia

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, Utilities, Renewable EnergyIndustries

Requirements

Degree qualified or equivalent, with strong client delivery and/or product ownership experience
Experience working with data and data teams (e.g., data analyst, data scientist, analytics engineer, data consultant or similar)
Strong familiarity with modern data practices and tools
Strong facility with SQL and modern BI tools
Strong agile delivery experience skills
Excellent communications, collaboration and presentation skills
Strong influencing skills and ability to challenge traditional ways of thinking
Patience - understanding of clients undergoing huge transformations
Experience leading data teams or mentoring others
Experience in the energy sector (a plus)
Consulting experience (a plus)

Responsibilities

Guide clients in transitioning foundational reporting to Kraken, through hands-on support, working sessions, and trainings
Support clients in developing their internal data capabilities, both directly and in collaboration with Kraken partners
Identify client data needs and priorities to inform the data product roadmap
Partner with engineering to deliver new data features and requirements aligned to client use cases
Train Kraken’s broader client delivery team on the skills to support client data questions and needs in their respective domains
Ensure constant reviewing and adapting to customer and business needs
Potential to build a small, regional team to further scale work

Skills

Data Management

Client Delivery

Data Reporting

Data Transformation

CRM

Meter Data Management

Billing Systems

Customer Information Systems

Agile Methodologies

Kraken

Cryptocurrency exchange for buying and trading

About Kraken

Kraken is a cryptocurrency exchange platform that allows users to buy, sell, and trade various digital assets. It offers features that cater to both beginners and experienced traders, making it easy to navigate the cryptocurrency market. Users can execute trades with high liquidity, which means their transactions are completed quickly. The platform charges low transaction fees, sometimes as low as 0%, helping users keep more of their profits. Kraken also provides advanced charting tools to help investors track their investments effectively. Security is a major focus, with multiple protective measures in place to keep user assets safe. The platform supports 70 different asset pairs and is continuously expanding its offerings. Additionally, Kraken offers 24/7 global support to assist users with any questions or issues.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$108.5MTotal Funding

SERIES_CCompany Stage

Crypto & Web3, Financial ServicesIndustries

501-1,000Employees