Delivery Principal

Position Overview

• Location Type: Remote
• Employment Type: Full-Time
• Salary: Not specified

Liatrio is a boutique consulting firm that helps enterprises deliver software faster, safer, and more efficiently. Their work is dual mode: engineering delivery and people enablement. They lead DevOps transformations in various industries, including financial institutions, healthcare providers, and the Department of Defense.

What They’re Looking For: They are seeking someone with recent experience as an account principal, delivery principal, engineering director, consulting director, or engineering vice president who is passionate about both best practices in modern engineering and enabling clients through transferring knowledge, coaching, training, and upskilling. The delivery principal is accountable for engagement excellence for their clients, building and maintaining solid client relationships as a trusted strategic advisor, and overall engagement success. Internally, this role will foster positive team morale, provide individual feedback, and drive the staffing needs of an engagement. This role may have 4-10 direct team members directly reporting to them and potentially 8-10 second-line reports, from Associate Engineer to Technical Principal, and be responsible for one large engagement or several smaller engagements.

Requirements

• Recent experience as an account principal, delivery principal, engineering director, consulting director, or engineering vice president.
• Passion for both best practices in modern engineering and enabling clients through transferring knowledge, coaching, training, and upskilling.
• Experience in several of the following areas (not necessarily all):
  • Delivery Excellence
  • Delivery strategy
  • DevOps transformation

Responsibilities

• Delivery Excellence:
  • Deliver with excellence – Execution of contractual obligations to deliverables, documentation, and providing an excellent customer experience.
  • Contribute to and evolve the overall strategy for the DevOps technical engagement, working closely with leadership, Liatrio team members, and the client.
• Foster positive team morale.
• Provide individual feedback.
• Drive the staffing needs of an engagement.
• Serve as a trusted strategic advisor to clients.
• Build and maintain solid client relationships.

Who You Are

• Willingness and hunger to learn.
• Devotion to open communication and transparency.
• Value collaboration and willingness to share responsibilities across internal and client work.
• Effectively communicate in difficult conversations.
• Desire to solve complex problems – interpersonal, technical, and business.
• Ability to acknowledge shortcomings and provide solutions.
• Empathy towards others.
• Appreciate mentoring and helping others grow.
• Navigate ambiguity and frequent change.

Industry Titles (Corresponding to their Work)

• Engineering Director
• Director of Professional Services
• Director of Platform Engineering
• Director of Cloud
• Vice President of Engineering
• Head of Center of Excellence
• Head of DevOps
• Strategic Architect
• Consulting Director
• Delivery Principal