Senior Business Account Executive, SMB Direct Sales (Outside Sales) at Comcast

Fresno, California, United States

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
Ability to create and deliver face-to-face sales presentations
Understanding of competitive landscape and emerging technologies
Skills in territory management, including development of local business partnerships and organizational affiliations
Experience in generating new leads through cold calling, canvassing, customer referrals, and partner relationships
Consultative sales approach to identify improvement areas for prospects' communication
Ability to maintain a pipeline of qualified prospects to meet or exceed monthly quota
Adherence to company standards and business professionalism
Punctual, regular, and consistent attendance
Enthusiasm for learning and advocating Comcast's technology, products, and services
Commitment to teamwork, customer experience, Net Promoter System, and driving results

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions like PRI, Hosted PBX, and multi-location opportunities
Promote bundled products to provide optimal solutions for customers
Develop and manage territory with a high-activity comprehensive business plan, including local partnerships and brand enhancement
Generate new leads through prospecting activities such as cold calling, canvassing, referrals, and partnerships
Conduct consultative process to identify areas for improving prospects' internal and external communication
Maintain quality sales records and prepare sales and activity reports
Ensure customer satisfaction and positive Comcast experience
Team with technical, customer service, and support staff for end-to-end sales and satisfaction
Achieve and exceed sales and business quality objectives, including departmental financial and unit targets
Stay abreast of Comcast products, competitive landscape, and emerging technologies
Understand and apply Operating Principles, own customer experience, participate in Net Promoter System, and support other duties as assigned