Growth Manager, Payments
BigCommerceSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
ConsultingIndustries
Requirements
- 1-3 years of sales, business development, business consulting, and/or account management experience
- Bachelor’s degree from a recognized institution
- Broad base knowledge of the sales process from lead generation to relationship management
- Excellent networking skills enabling outreach to eminent consulting clients
- Excellent communicator capable of handling high-profile clients
- Demonstrated ability to work in a team atmosphere
- A desire to work in a fast-paced entrepreneurial environment
- Initiative and ability to handle increasing responsibility over time
- Strong relationship management skills with stakeholders of varying seniority levels
- Bilingual Korean and English ability
Responsibilities
- Partner with senior sales team to increase user base at client firms by employing a thoughtful and strategic outreach approach
- Conduct cold calls, emails, and other lead generation efforts to meet designated project, new client activation, and meeting targets
- Monitor client usage trends and identify inflection points in their usage data to proactively reach out and identify any potential pain points
- Onboard new client users of the service and educate them on the different services Guidepoint has to offer under their subscription
- Develop a working knowledge of the consulting industry and help communicate Guidepoint’s value add to clients in the space
- Work closely with the Client Service team to collect feedback on open client projects as well as advisors we have sent clients for review
- Maintaining end-to-end process for new client acquisition in the system (e.g., Salesforce) from lead generation to successful contract with the client
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary for the Senior Associate, Client Growth role?
The salary is described as competitive, but specific details are not provided.
Is this a remote or hybrid position?
This is a hybrid role allowing 1 day work from home.
What skills and experience are required for this position?
Requirements include 1-3 years of sales, business development, business consulting, or account management experience, a Bachelor’s degree, broad knowledge of the sales process, excellent networking and communication skills, bilingual Korean and English ability, and strong relationship management skills.
What is the work environment like at Guidepoint?
The role involves working in a fast-paced entrepreneurial environment with a team atmosphere, supporting senior sales team members and collaborating with the Client Service team.
What makes a strong candidate for this role?
Strong candidates will have 1-3 years of relevant sales or account management experience, bilingual Korean and English skills, excellent networking and communication abilities, and a demonstrated ability to thrive in a fast-paced team environment with increasing responsibility.
Guidepoint
Connects businesses with specialized advisors
About Guidepoint
Guidepoint connects businesses with a large network of specialized advisors, offering expert insights and market intelligence. With over 1.5 million experts across more than 150 industries, clients can access tailored research solutions, including one-on-one consultations and surveys, to meet their specific needs. Guidepoint manages all logistical aspects to ensure a smooth experience for its clients. The company operates on a business model that charges fees for its services, which can be structured as subscriptions, pay-per-use, or project-based pricing. What sets Guidepoint apart from competitors is its extensive network and the speed and quality of insights it provides, enabling clients to make informed decisions and navigate uncertainty effectively. The goal of Guidepoint is to be a trusted partner for businesses, helping them gain the intelligence needed to drive their decisions and growth.
New York City, New YorkHeadquarters
2003Year Founded
VENTURE_UNKNOWNCompany Stage
Consulting, Financial ServicesIndustries
1,001-5,000Employees
Benefits
Competitive salary.
Medical, Dental, and Vision Insurance.
401(k) with company matching.
Life Insurance (100% Employer Sponsored)
Paid vacation plus 10 legal holidays.
Light snacks and beverages.
Discounted gym memberships.
Commuter Benefits.
Risks
Increased competition from emerging expert networks offering similar services at lower costs.
Rapid expansion into new markets may strain resources and lead to inefficiencies.
Reliance on a large network of advisors poses risk of inconsistent quality and compliance issues.
Differentiation
Guidepoint offers a vast network of over 1.5 million experts globally.
The company provides tailored research solutions across more than 150 industries.
Guidepoint's compliance platform ensures secure and appropriate client-to-Advisor interactions.
Upsides
Growing demand for expert networks in niche industries like renewable energy and biotechnology.
Expansion of remote work increases demand for digital expert network services.
Rising importance of ESG criteria boosts demand for expert insights in these areas.
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