Inside Sales Representative
Beyond Finance$100,000 - $300,000/year
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Sales Support Specialist- Inside Sales at Badger Meter
Nashville, Tennessee, United States
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Water Technology, UtilitiesIndustries
Requirements
- High school degree/GED required; Bachelor's degree in business, communications, or psychology preferred
- 3+ years of related experience preferred
- Advanced skills in Microsoft Office preferred
- Experience in Salesforce (CRM) preferred
Responsibilities
- Research and respond to customer inquiries via phone, email, fax, or other correspondence
- Provide pricing on products over the phone and negotiate pricing within account manager’s threshold
- Discuss and educate customers on BEACON SAAS & Invoicing practices (Cellular, fixed, mobile solutions, etc.) with prospective and new customers
- Achieve and maintain a deep technical understanding of the product line, its functionality, selling points, capabilities, applicability to different customer applications, and distribution operations
- Work with branch manager to maintain accurate minimum balance levels for inventory in distribution warehouses
- Communicate with branch managers when customer specifications change or projects end to avoid excess inventory
- Work with other distribution branches to sell returned product within their territory when specifications allow and provide customer service with account specifications to expedite quotes/orders
- Navigate on-hand inventory reports to sell inventory that can get “lost” in the system
- Understand warehouse processes and help pack and ship orders for end of month/quarter if needed
- Serve as the main point of contact for customers, account managers, and field support specialists for account issues, providing quick solutions with a cradle-to-grave ownership approach
- Review bids, quotes, and orders to ensure accurate processing, minimize errors, and assist in updating bids with correct account maintenance in Salesforce
- Provide feedback to branch manager on issues and opportunities to reduce redundancy and improve accuracy internally and externally
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the employment type for this Sales Support Specialist role?
This is a full-time position.
Is this Sales Support Specialist position remote or office-based?
This information is not specified in the job description.
What key skills are required for the Sales Support Specialist role?
Key skills include providing pricing and negotiating within thresholds, educating customers on BEACON SaaS and invoicing practices, deep technical understanding of the product line, inventory management, and quick decision-making to resolve customer issues.
What is the company culture like at Badger Meter?
Badger Meter emphasizes diversity, equity, and inclusion as the foundation of success, celebrates differences, encourages innovation, ensures every voice is appreciated, and provides career growth in a supportive workplace.
What makes a strong candidate for this Sales Support Specialist position?
Strong candidates will have the ability to quickly resolve customer and internal issues with a cradle-to-grave ownership approach, deep product knowledge, inventory management skills, and experience negotiating pricing and educating on technical solutions like BEACON SaaS.
Badger Meter
Flow measurement and control technologies provider
About Badger Meter
Badger Meter provides flow measurement and control technologies for various industries, including water utilities, oil and gas, chemicals, and HVAC. The company specializes in electromagnetic and ultrasonic flow meters that accurately measure the flow of liquids and gases. These products are crucial for applications like water distribution, wastewater treatment, and industrial process monitoring. Badger Meter operates globally, serving clients in over 100 countries, and generates revenue through the sale of flow measurement devices, software solutions, and service agreements. The company's goal is to help clients optimize their operations and reduce costs through reliable measurement and control technologies.
Milwaukee, WisconsinHeadquarters
1905Year Founded
$14MTotal Funding
IPOCompany Stage
Industrial & Manufacturing, Energy, Enterprise SoftwareIndustries
501-1,000Employees
Benefits
Healthcare, disability and life insurance,
PTO
Leave programs
Retirement savings plans
Flexible, remote work and part-time arrangements,
Risks
Rising competition from emerging smart water technology companies threatens market share.
Increased raw material costs may negatively impact Badger Meter's profit margins.
Potential regulatory changes could necessitate costly updates to existing products.
Differentiation
Badger Meter offers advanced electromagnetic and ultrasonic flow meters for high accuracy.
Their products serve diverse industries, including water utilities and industrial processes.
Badger Meter provides integrated software solutions for resource optimization and cost reduction.
Upsides
Growing demand for smart water management boosts Badger Meter's market potential.
IoT adoption in industries enhances the need for advanced flow measurement technologies.
Infrastructure investments in emerging markets increase demand for Badger Meter's products.
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