Business Systems Manager
PanoptoSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Mental Health Care, Health TechIndustries
Requirements
Candidates should have 4-6 years of experience in sales/revenue operations, business operations, consulting, or project management. They must have operated as the sole owner of the tech stack in a fast-paced startup environment, possess expertise in revenue tools like Salesforce, Marketo, and Salesloft, and have Salesforce admin experience. Strong project management skills, intellectual curiosity, collaboration, proactivity, and a problem-solving mindset are essential.
Responsibilities
The Sales Operations Manager will lead and delegate across the Sales Operations team while also acting as an individual contributor. They will oversee the administration, configuration, and optimization of Salesforce and other sales tools, and collaborate with cross-functional teams to implement strategies that improve revenue generation. Responsibilities include leading projects from ideation to execution, implementing tools and integrations, ensuring data accuracy, analyzing sales performance data, and simplifying the sales process through optimization and automation.
Skills
Salesforce Administration
Salesloft
Gong
Chili Piper
Revenue Operations
Data Analysis
Process Optimization
Project Management
Cross-functional Collaboration
Sales Strategy
Alma
Digital platform connecting clients with therapists
About Alma
Alma connects individuals seeking mental health services with a variety of therapists through its digital platform, helloalma.com. The platform primarily serves clients looking for therapy for issues like anxiety, depression, personal growth, and relationship challenges. Alma's approach focuses on making therapy more affordable by partnering with insurance companies, allowing clients to save an average of 77% on therapy costs. This affordability is a key aspect that sets Alma apart from other mental health services. Additionally, Alma supports therapists by offering resources for continuing education and professional development, ensuring they are well-prepared to assist their clients. The company emphasizes the importance of the client-therapist relationship, aiming to match clients with therapists who best meet their individual needs. Alma operates on a membership model, where therapists pay a fee to access the platform's resources and client base.
New York City, New YorkHeadquarters
2018Year Founded
$214.5MTotal Funding
SERIES_DCompany Stage
HealthcareIndustries
1,001-5,000Employees
Benefits
Remote Work Options
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Wellness Program
Home Office Stipend
Parental Leave
Paid Holidays
Unlimited Paid Time Off
Risks
Increased competition from platforms like Headway and SonderMind could impact Alma's market share.
Rapid expansion to 8,000 providers may challenge service quality and support.
Regulatory changes in telehealth reimbursement policies could affect Alma's business model.
Differentiation
Alma partners with insurance companies to make therapy more affordable for clients.
The platform offers a comprehensive suite of tools for therapists, including scheduling and billing.
Alma emphasizes client-therapist matching to ensure personalized and effective therapy sessions.
Upsides
Alma raised $130 million in Series D funding to expand its platform and services.
The decreasing stigma around mental health is increasing demand for Alma's services.
Alma's integration of AI can enhance client-matching algorithms and service delivery.
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