Senior Manager, PRM, Partner Tools & Process

Position Overview

• Location Type: Remote
• Job Type: Full-time
• Salary: $127,680 - $175,560 (Base Pay Range)

Procore is seeking a Senior Manager, Partner Tools & Process to own and optimize GTM systems including Salesforce, PRM, Gong, Outreach, Demandbase, and internal CS tools. This role is part of the GTM Technology & Process team, collaborating with sales, marketing, CS, and IT to drive improvements, process optimization, and new capabilities. The position reports to the Senior Director, GTM Tech and Process.

Responsibilities

• Lead the ongoing optimization and simplification of the GTM experience (Sales, Marketing, Customer Success, PS) in Salesforce, Gong, Outreach, Demandbase, and internal tools.
• Propose and lead initiatives for implementing new processes and optimizing existing technologies and methodologies.
• Partner with cross-functional stakeholders to understand business needs and translate them into technical solutions.
• Handle inbound feature requests, troubleshoot issues, and provide timely responses.
• Offer expert guidance and training to users on Salesforce and other GTM capabilities.
• Drive continuous improvement and innovation in customer experience strategies by staying updated on industry trends and platform updates.
• Identify business problems with stakeholders and drive appropriate functional solutions/approaches.
• Support testing cycles (UAT, regression, system) and/or training material development.

Requirements

• Minimum of 8+ years of experience with Salesforce Sales Cloud and related platforms, with a proven track record in business process optimization.
• Minimum of 5+ years of experience as an enterprise product manager or similar role in an enterprise company.
• End-to-end experience implementing PRM.
• Deep understanding of the Lead-To-Quote business process (Campaigns, Lead, Account, Contact, Opportunity, Quote) and supporting technologies (Salesforce Sales Cloud, Marketing Cloud).
• Experience working in an agile development environment, with a proven track record of leading successful Salesforce projects from concept to delivery.
• Strong negotiation skills for developing scope requirements and defending system capabilities.
• Excellent communication and interpersonal skills with the ability to collaborate with various business stakeholders.
• Concise technical writing skills.
• Bachelor's degree preferred or equivalent work experience.

Additional Information

• Eligible for Bonus Incentive Compensation.
• Procore is committed to offering competitive, fair, and commensurate compensation. The provided pay range is an estimate. Actual compensation will be based on job-related skills, experience, education, training, and location.

Perks & Benefits

• Procore invests in its employees with a full range of benefits and perks for growth and development, including generous paid time off, healthcare coverage, and career enrichment programs.

About Us

• Procore Technologies builds the software that builds the world, providing cloud-based construction management software. They help clients efficiently build various types of structures, from skyscrapers to housing complexes.