Salesforce Administrator - Commercial Team
Salary: $120K - $140K
Location Type: Remote
Employment Type: Full-Time
Company Overview
Virta Health is dedicated to transforming type 2 diabetes and weight-loss care. Recognizing the limitations of current treatment approaches, Virta is pioneering innovative solutions that leverage technology, personalized nutrition, and virtual care delivery to help individuals reverse their metabolic conditions. With over $350 million in funding from top-tier investors, Virta partners with leading health plans, employers, and government organizations to improve the health of their populations. Join us in our mission to reverse diabetes and obesity for one billion people.
Position Overview
Virta Health is seeking its first Salesforce Administrator to join the Commercial team. This foundational role will establish a center of excellence for Salesforce administration within our go-to-market organization. You will collaborate closely with the Product Development team to empower the Commercial team in managing workflows, data, and reporting. As the primary systems owner for Commercial in Salesforce, you will support our B2B operations.
Responsibilities
Configuration & Administration
- Day-to-Day Operations: Own the daily configuration, support, maintenance, and improvement of the Salesforce instance for the Commercial team.
- Workflow Development: Design, build, and maintain workflows, automation, validation rules, approval processes, and page layouts.
- System Integration: Support and evolve integrated workflows between Salesforce and other systems (e.g., HubSpot, SalesLoft, LeanData).
Cross-functional Collaboration
- Platform Alignment: Collaborate with Product Development’s Salesforce team to ensure scalable, secure, and aligned platform governance.
- Stakeholder Partnership: Partner with Sales, Enterprise Marketing (including HubSpot users), and Operations stakeholders to understand their business needs and translate them into system capabilities.
Data Management & Reporting
- Data Integrity: Ensure the accuracy and integrity of Commercial Salesforce data through monitoring, deduplication, and maintenance routines.
- Data Accessibility: Enable Commercial teams to access and utilize real-time data through reports, dashboards, and best practices.
Enablement & Support
- User Support: Serve as the primary point of contact for troubleshooting, support, and training for Commercial Salesforce users.
- Documentation: Create documentation, training materials, and standard operating procedures for internal use.
Strategic Systems Ownership
- Roadmap Development: Drive the roadmap for Commercial team Salesforce usage and the future evolution of our GTM systems strategy, incorporating cross-functional input.
- Growth Mindset: Operate with a builder’s mentality, taking ownership of near-term updates while designing the system for long-term growth.
90-Day Plan Expectations
Within your first 90 days at Virta, you will:
- Gain a deep understanding of Virta’s Salesforce instance and current Commercial workflows.
- Establish strong working relationships with key Commercial and Product Development stakeholders.
- Assess current-state pain points and identify opportunities for improvement in usability, automation, or reporting.
- Implement at least one high-impact configuration or automation that reduces manual effort or improves data quality.
- Begin defining a lightweight systems roadmap aligned with Commercial team priorities.
Requirements
Must-Haves
- Experience: 5–10 years of experience as a Salesforce Administrator, with a focus on B2B go-to-market teams.
- Salesforce Expertise: Strong expertise with Salesforce Sales Cloud. Experience with HubSpot or integrated martech tools is a plus.
- Declarative Skills: Proficiency in declarative Salesforce configuration, including Flows, Validation Rules, Page Layouts, and Custom Objects.
- Environment Experience: Experience working in a fast-paced startup and/or growth company where Salesforce evolution is critical to supporting GTM strategy and workflows.
- Autonomy: Ability to work autonomously and own a roadmap, balancing near-term needs across multiple teams with longer-term priorities.
- Systems Thinking: Possess a systems thinker mindset to guide architectural decisions.